System Administrator at C Mack Solutions LLC – Ashburn, Virginia

C. Mack Solutions is seeking a System Administrator with agile methodology experience to join our team and support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program for the Federal Government.

Responsibilities:

• Leading technical efforts in directing and monitoring the operations of our information systems. This position is crucial for supporting the successful delivery of customer-defined systems, hardware refresh initiatives, and software projects, particularly those leveraging secure cloud technologies and designed to meet stringent government requirements; that encompass:
• Providing technical expertise in designing, implementing, and managing secure and compliant cloud-based solutions within a government or highly regulated environment, with a strong emphasis on AWS GovCloud or equivalent secure cloud offerings.
• Responsible for the support of a broad range of AWS services in a secure government context, including but not limited to:
• EC2 (Elastic Compute Cloud) within a secure VPC configuration
• S3 (Simple Storage Service) with appropriate encryption and access controls
• VPC (Virtual Private Cloud) design and management for segmented networks
• RDS (Relational Database Service) with robust security configurations
• IAM (Identity and Access Management) for granular privilege management
• CloudWatch for monitoring and logging of security and performance events
• Route 53 for secure DNS resolution
• ELB/ALB (Elastic Load Balancing/Application Load Balancing) for resilient application delivery
• Manage full lifecycle of system engineering, including design, build, configuration, deployment, maintenance, and decommissioning of mission-critical server infrastructure that supports critical operational functions.
• Provide support with the administration and secure hardening of both Linux (specify distributions if relevant, e.g., RHEL, Ubuntu) and Windows Server operating systems, with a focus on implementing security controls and mitigating vulnerabilities.
• Support teams in planning and executing the migration of on-premises infrastructure to secure cloud environments, understanding the unique challenges of government data transitions.
• Support teams in migrating and modernizing legacy applications and systems, particularly those supporting critical system functions, to current or cloud-based platforms. This includes understanding data integrity and operational continuity during migration.
• Manage planning and executing SharePoint migrations, especially into secure government environments, ensuring data classification and access controls are maintained.
• Support database administration for systems handling sensitive information, including installation, configuration, performance tuning, robust backup and recovery strategies, and security hardening for common database systems (e.g., SQL Server, MySQL, PostgreSQL).
• Involved with teams in conducting security assessments, vulnerability analysis, threat modeling, and implementing security best practices to ensure adherence to federal cybersecurity and privacy regulations.
• Establish and maintain strong, collaborative working relationships with diverse internal teams, stakeholders, other government agencies, and prime contractors.
• Meticulous approach to tasks, recognizing the critical nature of government systems and ensuring extreme accuracy in configuration, documentation, and problem resolution to maintain system integrity and compliance.
• Commitment to providing exceptional service and support to government stakeholders, understanding their operational needs and the importance of reliable IT systems.
• Clear, concise, and effective verbal communication skills, particularly when reporting technical status, risks, and solutions to a variety of technical and non-technical government personnel.
• Ability to understand complex operational challenges, translate them into actionable technical problems, and devise and implement robust, secure, and compliant solutions that meet CBP mission requirements.
• Serve as the primary technical point of contact and responder for a majority of system-related incidents and requests, with a focus on minimizing downtime and impact to mission-critical CBP functions.
• Evaluating and recommending hardware and software enhancements as needed, including managing and testing system updates and patches to maintain performance and security.
• Troubleshooting configuration and integration issues across development, test, and production environments, ensuring smooth transitions and minimal service disruption.
• Creating and maintaining a variety of scripts to automate routine tasks, improve system efficiency, and support operational needs.
• Monitoring and optimizing system performance, identifying areas for improvement, and implementing recommended changes.
• Ensuring backup procedures are in place, functioning correctly, and executed on a timely basis, including validating restore integrity when required.
• Interfacing with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance and following through to resolution.
• Maintaining existing systems by analyzing, designing, and implementing changes to system baselines so that updates meet customer requirements, and supporting upcoming technology refresh projects.

You must live within the DC, MD, VA area.

U.S. Citizenship is required. Candidate must be able to obtain CBP Public Trust clearance.

• College degree (B.S.) in Computer Science, Information Management Systems
• Professional Strong technical background, with a minimum of five (5) solid years of experience providing system administration support for Windows and /or Linux Operating systems in cloud-based environments.
• In-depth knowledge and hands-on experience with a broad range of AWS services in a secure government context.
• Excellent written and verbal communication skills
• Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter and highly proactive
• Thorough knowledge of server and system administration principles
• Familiarity with the general IT practices and terminology
• Excellent written and verbal communication skills
• Highly responsible, team-oriented individual with very strong work ethic; self-starter

Preferred Skills and Experience:

• Technical Certifications
• Experience working with Linux and Windows operating systems in cloud-based infrastructures.
• Strong troubleshooting, analytical, and problem-solving skills in a high-pressure, secure environment.