Life Skills/Shelter Staff Member at C-U At Home Inc – Champaign, Illinois

JOB TITLE

Supporting Services Team Members: Life Skills/Residential Services

Mid-barrier Services

FSLA STATUS

PRN

SCHEDULED HOURS

24/7, 365 Residential Men and Women’s home

12 hour - weekday/weekend shifts available

COMPENSATION RANGE:

$17 per hour

REPORTS TO

Manager, Life Skills/Residential Services

JOB RESPONSIBILITIES

Team Members for the mid-barrier shelter program at C-U at Home are responsible to create and to manage a safe and healthy residential space for our community’s most vulnerable residents.

SPECIFIC RESPONSIBILITIES:

? Possess a genuine compassion for and desire to serve the homeless and those in need

? Monitor residents and enforce rule to ensure safety, general health, and wellness

? Maintain a peaceful, safe, and comfortable environment

? Provide conversation should the need arise and direct guests to appropriate services

? Maintain confidentiality, strictly guarding all guests’ privacy

? Remain calm under pressure and practice appropriate de-escalation techniques

? Ensure guest safety by contacting appropriate first responders as necessary

? Ensure that situations that jeopardize the safety of the homes and its guests are handled appropriately including ensuring guests are not using drugs, alcohol, or weapons on the premises

? Handle crisis situations in a calm manner, communicating with Manager for guidance and/or direction when necessary

? Maintain organization of all data, documents and necessary records and paperwork; including but not limited to incident reports and case notes in case management software.

POSITION QUALIFICATIONS:

? Associate degree in Human Services or related field desired and/or life experience

? 2+ years past experience working with homeless adults or clients with substance abuse and/or mental health concerns

? Must be willing to provide support, advocacy and develop relationships following harm reduction principles with a very diverse homeless population, including Spanish speaking immigrants, day laborers, women, LGBT, African Americans, active drug users and people with mental illness and other disabilities.

? Ability to work with de-escalation techniques, conflict resolution and emergency response.

? Ability to maintain confidentiality and confidential information

? Good judgment and flexibility

? Strong attention to detail and organizational skills

? Strong verbal and written communication skills

? Working knowledge of Microsoft and Google tools and database technology tools

? Ability to relate effectively to diverse groups of people from all social and economic segments.

? CPR/First Aid certification preferred