Strategic Account Manager at Charles Industries, LLC. – Philadelphia, Pennsylvania

Job Summary:

The Strategic Account Manager manages key accounts within the wireline and wireless telecom sector, major fiber and broadband deployers, system integrators, data center and others. This position is crucial in driving revenue growth, building strong relationships with clients, and identifying new business opportunities.

Supervisory Responsibilities:

• none

Duties/Responsibilities:

• Build and maintain strong relationships with key decision-makers and influencers and act as the primary point of contact.

• Develop and execute strategic account plans to achieve sales targets and objectives.

• Collaborate with senior leadership, product management, and marketing in developing and launching new products and other general information involving competitive activity, industry trends, and government regulations that impact the business.

• Provide regular updates and reports on account status, forecasts, and market insights.

• Identify and pursue new business opportunities within existing accounts and potential new clients.

• Research customer needs and develop applications of products in an effective manner.

• Develop and implement marketing strategies and territory plans to maximize sales opportunities by adding new solutions and products.

• Participate and manage local and regional trade show events.

• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal skills.

• Excellent analytical and organizational skills.

• Proven ability to drive the sales process from start to finish.

• Excellent listening, negotiation, and presentation skills.

• Proven ability to articulate the distinct aspects of services and products.

• Knowledge of how to develop client-focused, differentiated, and achievable solutions.

• Understanding of how to position products against competitors.

• Ability to travel at least 50%.

Education and Experience:

• Bachelor's degree in business administration, Marketing, Engineering, or equivalent experience; technical acumen;

• Previous successful experience in strategic account management, preferably in the wireline and wireless telecom industry.

• Knowledge and understanding of fiber, wireless networks, and OSP networks is ideal.

• Must have a valid driver's license.

• Knowledge of Microsoft Office (Word, Excel, and PowerPoint).

Physical Requirements:

The physical demands described are representative of those that an employee must successfully perform. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Employees must regularly lift and/or move up to 15 pounds.

Work Environment:

The work environment characteristics described are representative of those an employee encounters while performing the essential job functions.

• Employees regularly work remotely or at an office environment.