Sr. Invoicing Analyst at McCoy-Rockford, Inc. – Houston, Texas

McCoy-Rockford is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

GENERAL DESCRIPTION:

Responsible for timely internal and external customer invoicing process. Responsible for assuring customer credit is secured and customer authorization is intact. Assist with collections activities with General Contractor and End Use Customers. Audit jobs for closure. Process labor invoices. Maintain insurance files for subcontractors and for General Contractors. Maintain contract files. Prepare submittals.

DUTIES AND RESPONSIBILITIES:

Client Invoicing

• Create invoices for all billable projects for flooring and furniture
• Prepare construction pay applications and internal invoices accurately and in timely manner for flooring and furniture
• Ensure credit card transactions are processes accurately and timely
• Maintain, create and distribute necessary reports
• Assist with the overflow customer service responsibilities

Problem Resolution:

• Research and resolve issues on backlog report to identify invoicing opportunities
• Screen incoming calls and correspondence and respond independently when possible. Respond to all customer inquiries/complaints immediately
• Review, identify and resolve issues with customer accounts
• Act as liaison between sales and customers to clean up order problem, misc. discrepancies and credit memos when necessary

Collections:

• Perform customer collection calls and assist in billings enquiries/corrections as needed to secure collections.

General Accounting:

• Assist in A/R coding to ensure proper application and perform proper GL adjustments when necessary
• Assist with daily/monthly journal entries, as requested
• Support the identification and implementation of initiatives to streamline and automate manual processes

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description does not constitute a written or implied contract of employment.

KEY SELECTION AND SUCCESS FACTORS

WORK EXPERIENCE:

• Minimum of 5-7 years of work experience in related field required.
• Minimum of 2 years in construction accounts/ billing required.

EDUCATION/QUALIFICATIONS:

• College degree required: Accounting, Finance, or Economics
• Advanced knowledge of MS Office required
• Advanced Excel

OTHER/PREFERRED:

• Excellent customer service skills
• Ability to maintain confidentiality
• Effective time management and organization skills
• Ability to work with a diverse group of people
• Commercial Floor Covering experience