Clubhouse Facilities Attendant at Troy Development Company INC – Fairview Heights, Illinois

Position Summary

The Clubhouse Facilities Attendant plays a key role in delivering an exceptional experience for members and guests. Working closely with the Event Coordinator and General Manager, this position is responsible for maintaining the cleanliness, organization, and overall appearance of the golf course clubhouse. The attendant ensures all clubhouse areas are clean, sanitary, and welcoming while upholding high standards of safety, professionalism, and presentation. This role supports both daily operations and special events and requires a self-motivated individual who can work independently, communicate effectively, and interact with guests in a professional and courteous manner. Flexibility in scheduling, including the ability to work additional hours as needed, is required. Candidates must maintain a neat, well-groomed appearance in accordance with club standards.

Essential Duties & Responsibilities

The Clubhouse Facilities Attendant is responsible for maintaining a clean, safe, and welcoming environment for members, guests, and staff. Essential duties include, but are not limited to:

- Perform daily cleaning and sanitation of all clubhouse areas including lobby, locker rooms, restrooms, offices, hallways, banquet spaces, staff areas, and outside of the clubhouse

- Clean, disinfect, and restock restrooms facilities to established health and safety standards

- Sweep, mop, vacuum, dust, and polish floors, furniture, fixtures, and high-touch surfaces

- Empty trash and ensure proper disposal procedures are followed

- Safely use and store cleaning chemicals, tools, and equipment in accordance with training and manufacturer guidelines

- Identify and report maintenance issues, safety hazards, or supply shortages to management in a timely manner

- Set up, clean, and reset rooms for events, meetings, and banquets as needed

- Work independently and efficiently while maintaining attention to detail and high standards of cleanliness

- Interact professionally and courteously with members, guests, and coworkers at all times

- Follow all club policies, safety procedures, and confidentiality expectations

- It must be recognized that all specific duties cannot be listed and that responsibilities will change accordingly as the need arises.

Requirements

- Flexible availability, including days, evenings, weekends, and holidays

- Ability to clearly and professionally communicate member needs to team members

- Physical ability to stand and walk for extended periods (6–8+ hours), bend, reach, kneel, and lift up to 40 pounds

- Valid driver’s license required

- Positive attitude and strong work ethic

- Ability to work independently with minimal supervision while managing time effectively

- Strong attention to detail with a commitment to cleanliness and organization

- Ability to follow written and verbal instructions and adhere to club policies and procedures

- Professional appearance and courteous demeanor when interacting with members, guests, and staff

- Dependable attendance and punctuality

- Ability to safely use cleaning equipment, tools, and chemicals following proper training

- Commitment to complying with all safety standards and confidentiality requirements

Prerequisites

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

The ability to speak English is necessary to converse with our members and guests. Proper diction is valued to maintain the ambiance of high-level service to our members. The ability to effectively present information and respond to questions from groups, managers, members and the general public is important.

Reasoning Ability

It is necessary to have the ability to solve practical problems that may arise. Our team members must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Team Member may be required to spend long hours on their feet.

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member could be exposed to outside weather conditions, if providing service during an outside event. The noise level in the work environment is usually moderate with increased levels during events. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties are intended to describe those functions that are essential to the performance of this job and “other” duties (if defined) include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Team Members holding this position will be required to perform any other job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.