Systems Administrator at Door Controls USA – Ben Wheeler, Texas

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations & grounded in our core values—Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, and Get'er Done—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.

Benefits Package Offered for full-time employees:

• Medical
• Dental
• Vision
• Accidental Insurance
• Critical Illness
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• 401K + Company Match
• Legal Shield

Job Summary

The Systems Administrator ensures the reliable, secure, and efficient operation of Door Controls USA’s servers, networks, and enterprise systems while supporting continuous operational uptime for manufacturing, administrative, and field staff. In alignment with our core values, this role works collaboratively across departments because Together We Thrive, supporting teammates, customers, and partners with humility, respect, and a commitment to shared success.

The Systems Administrator is reliable and accountable, consistently following through on commitments, communicating clearly, and delivering dependable results. They exercise sound judgment to Do the Right Thing, acting with integrity, honesty, and efficiency in decisions that impact people, systems, and customers. With a mindset of Better Every Day, they embrace innovation, continuous learning, and operational improvement to strengthen our technology environment. Above all, they exhibit a Get’er Done attitude—approaching challenges with determination, resourcefulness, and pride in producing high‑quality work that supports Door Controls USA’s mission.

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Duties and Responsibilities

• Install, configure, maintain, support, and upgrade server and endpoint operating systems and application software.
• Administer and support enterprise servers, network devices, desktop computers, printers, and phone systems.
• Manage and maintain Active Directory, DNS, and DHCP.
• Apply security patches, updates, and service packs to servers, endpoints, and applications as required.
• Monitor, analyze, troubleshoot, and resolve issues related to server hardware, endpoint devices (Windows, Android, and other common platforms), and network systems.
• Diagnose and resolve Windows server and desktop system issues.
• Perform operational support and maintenance across Microsoft Server environments and related infrastructure, including virtualization, backup, and security platforms.
• Support the installation and deployment of new hardware, automation systems, and application software.
• Assist with technical planning for new systems and infrastructure, including architecture design and lifecycle planning.
• Maintain accurate documentation related to system configurations, issue resolution, inventories, and cabling.
• Troubleshoot and repair networked and standalone systems.
• Perform other duties as assigned.

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Required Core Technologies and Skills

• Windows Server environments, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), and Microsoft Azure/Entra.
• Strong skills in AI such as Microsoft 365 Copilot, ChatGPT, agents, etc.
• Strong troubleshooting skills across LAN, wireless, voice, and endpoint devices (PCs, laptops, tablets, mobile devices).
• Experience implementing, securing, and supporting Wi‑Fi networks.
• Familiarity with scripting or development technologies such as ASP, .NET, VBScript, JavaScript, T‑SQL, PowerShell, or Power Fx.
• Ability to manage multiple projects simultaneously with limited supervision.
• Willingness to participate in after‑hours work, including occasional nights, weekends, and 24/7 on‑call rotation.
• Strong problem‑solving skills with the ability to remain effective in high‑pressure or time‑sensitive situations.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, time‑management, and analytical skills in a fast‑paced environment.

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Preferred Skills and Experience

Experience with Nutanix or other clustered / hyperconverged environments.

Experience with Barracuda/Sophos security products.

Familiarity with Ubiquiti networking equipment and Mitel phone systems.

Exposure to Microsoft Dynamics Business Central and Microsoft Dynamics 365 Sales.

Experience with Microsoft Power Apps, Power Automate, and low‑code automation platforms.

Working knowledge of cloud platforms such as Amazon Web Services (AWS).

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Education and Experience

Bachelor’s degree (BA/BS) with a minimum of three (3) years of relevant experience.

MCSE certification preferred or equivalent practical experience.

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Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Ability to lift up to 15 pounds as needed.