Eastern Oregon Program Coordinator 1 at IMMIGRANT AND REFUGEE COMMUNITY ORGANIZATION – Ontario, Oregon

POSITION: Eastern Oregon Program Coordinator 1

JOB CLASS: Coordinator 1/Specialist 2; Grade 7

WAGE: Starting at $52,488 per year based on experience

FLSA; EEO; WC: Non-Exempt; Professionals; 8864

LOCATIONS: IRCO Eastern Oregon - 723 S. Oregon St. Ontario, OR 97914,

In Person

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

APPLY AT: www.irco.org

STATUS: Full-Time with Benefits

PROGRAM(S): Multiple

SECTOR: Eastern Oregon

REQUIREMENTS: Must reside within commuting distance of Ontario, Oregon office location

Possession of a valid driver's license is required, with a verification of current auto insurance

and full use of an automobile during work hours.

Background check required

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Program Summary
IRCO Eastern Oregon’s programming potentially supported by this position currently consists of housing navigation and support services, Individual Development Account (IDA) savings programs, tax assistance, health related services, and other community assistance grants. New services might become available at any time and be included under an Eastern Oregon Program Coordinator’s 1 set of program responsibilities.

Position Summary
The EO Program Coordinator 1will work closely with EO Site Manager to support a small team of Resource Navigators who provide high quality housing navigation, barrier removal and resource referral services to Oregon residents currently experiencing homelessness and housing instability through the HRSN and OHCS programs. The Program Coordinator will ensure compliance with IRS VITA Quality Site Requirements (QSR) as a Tax Site Coordinator. As needed, Program Coordinator 1 will support other programs and will provide support as needed to the Site Manager to ensure the site is effective in-service delivery. This position consists of a mix of direct service responsibilities (e.g. directly serving clients in one or more programs) and oversight and support responsibilities (supporting other Resource Navigators in their roles).

Essential Functions

• Work closely with the EO Site Manager to support Center Managed Funds Programs team.
• Support compliance with applicable awards.
• Ensure compliance with 10 Quality Site Requirements in Tax Clinics.
• Complete necessary testing and training to serve as a Tax Clinic Site Coordinator.
• Serve as credit card holder for IRCO Eastern Oregon Office, as needed.
• Provide high quality housing navigation, barrier removal and resource referral services for participants currently experiencing homelessness and housing instability.
• Support housing seekers with housing search and application support, understanding tenant rights and responsibilities, communicating effectively with property owners/managers, and with provision of payments of rent/deposits/fees as funds allow.
• Assist with program-level client data entry and financial tracking for housing and other programs.
• Ensure site compliance with HIPAA and other confidentiality requirements.
• Support site safety plan.
• Connect clients with Individual Development Accounts (IDAs); savings accounts matched under an IRCO program allowing clients access to a community-aware approach to wealth building opportunities and training, as needed.
• As needed, support clients in getting connected with Tax Assisters.
• Conduct outreach, eligibility screening, intakes, and case management for multiple programs.
• Represent IRCO externally at conferences, partner meetings, and community events, as requested.
• Provide other resource navigation/case management services as needed.
• Complete intakes and maintain case files, required paperwork and reports on a timely and regular basis.
• Provide linkage to other needed programs, providers, and services.
• Assist with temporary housing assistance until permanent housing can be secured.
• Assist at all levels of move-in to permanent housing, document readiness, and housing authority. applications and other paperwork, coordination of move-in and orient new tenants to their unit/building.
• Assist with independent living skills, including clinical, social, personal hygiene, budgeting and money management, legal issues and transportation as needed.
• Provide housing location services and educate participants on tenant rights and responsibilities.
• Provide eviction prevention counseling; work with property management to help participants resolve issues that threaten their housing stability including tenant rights and responsibilities.
• Track activities and outcomes as required by supervisor.
• Perform data entry of the clients or community members by following HIPAA policy and keeping data confidential.
• Prepare monthly reports with complete and consistent information to assist the supervisor to be able to submit the data in a timely manner and share the required data and information if needed.
• Complete other duties assigned by supervisors.

Secondary Functions

• Ability to meet multiple, including conflicting deadlines
• Strong analytical and decision-making abilities for related job functions
• Ability to deal with distressed and demanding clients in an effective manner
• Ability to maintain a high level of confidentiality
• Ability to communicate with a variety of personality types and levels of the organization as well as with people outside of the organization
• Ability to work flexible hours occasionally to meet the availability of clients

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS:

• Any combination of education and experience that demonstrates the ability to perform the duties of the position is qualifying. This includes:
• Education: Bachelor’s Degree in relevant field or equivalent experience.
• Experience Required: 1-2 years of experience in case management, community outreach services, advocacy, social support, and assistance in housing navigation systems for groups and families; AND experience working with the community being served
• Is part of and/or has experience working with immigrant and refugee communities; brings some understanding of the cultural values and beliefs of those communities.
• Possession of a valid driver’s license, proof of current auto insurance, and reliable access to an insured vehicle are required.
• Must be able to operate a personal or agency-approved vehicle during work hours to travel within the service areas to meet with clients, attend community appointments, and fulfill program related duties.
• Must be able to maintain strict confidentiality and follow HIPAA policies and procedures.
• Ability to lead people through complicated processes and systems with tact and understanding.
• Ability to use multiple computer systems and databases proficiently.
• Experience communicating with individuals from a wide range of racial, ethnic, cultural, and socioeconomic backgrounds.
• Demonstrated ability to work effectively independently and as part of a team.
• This is an in-person position for the Ontario office.
• Proficient in Microsoft Office including Excel, Outlook, and Word.

Physical, Mental, & Environmental Requirements

• In person job
• In person positions require some analysis of problems or decision-making ability
• Work under close supervision
• Well protected environment with minimal hazards or obstacles
• Stable work schedule with no fluctuations

Supervisory Responsibilities

Positions at this (Lead) level are responsible for daily work provided to staff/volunteers in similar job functions at comparable or subordinate levels. Positions are not responsible for hiring, firing, disciplinary actions,

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit packages to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending accounts

Required Engagement

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives.

How To Apply

1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
3. For questions about this position, please email jobs@irco.org

Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.