Music Retail Specialist (Part-Time) at Menchey Music Service – Hanover, Pennsylvania

About Us
Menchey Music Service, Inc. is seeking enthusiastic, customer-focused individuals to join our retail team. With eight locations across Pennsylvania and Maryland, we’ve been proudly serving local communities since 1936. Our mission is to support students, families, and educators by providing trusted guidance, quality instruments, and meaningful resources that strengthen school music programs and the broader musical community.

Position Overview
We are currently hiring a part-time Retail Associate for our Hanover, PA location. This role is ideal for someone who enjoys music, values learning, and takes pride in delivering an outstanding customer experience. You’ll play a key role in helping customers find the right instruments, accessories, and services while building lasting relationships both in-store and through phone and email communication.

Please note: This is a year-round position and not seasonal.

Key Responsibilities

• Assist customers with selecting and purchasing instruments, accessories, and sheet music
• Process band and orchestra rental agreements, helping make music accessible to students of all backgrounds
• Register students for lessons and provide information about The Menchey School of Music
• Develop knowledge of product lines, brands, and services offered
• Participate in training on instrument basics, sales techniques, and new products
• Address customer questions and concerns, seeking support when needed
• Maintain a clean, organized, and well-stocked retail environment
• Follow opening and closing procedures
• Handle transactions accurately, including balancing a cash drawer

Compensation & Benefits
This position offers a competitive hourly wage along with a strong commission opportunity. Part-time employees are eligible for a generous employee discount and may qualify for 401(k) retirement plan. Full-time employees are eligible for a comprehensive benefits package that includes medical and dental coverage, paid time off, a 401(k) plan, and an employee discount.

• Current high school student or high school diploma/GED
• Ability to play at least one musical instrument
• Basic knowledge of musical instruments and written music

If you’re passionate about music and enjoy helping others succeed, we encourage you to apply and become part of a team dedicated to making a difference through music.