CASH SERVICES REP - CBO at LifeBridge Health – Owings MIlls, Maryland

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role:

• Under minimal supervision, posts cash receipts and rejections from all payors in the Hospital Information system in an accurate and timely manner in accordance with departmental policies. Performs daily balancing to ensure all receipts are reconciled and in agreement with the Finance Department.

KEY RESPONSIBILITIES:

• Under minimal supervision, utilizes the appropriate systems and procedures to process and post payments, reconcile payments, complete Excel spreadsheet, and run reports.
• Cashier functions such as petty cash, change orders, credit card processing and completing deposits.
• Process patient refunds.
• Read and understand paper insurance remittance to the hospital/facility.
• Ensures payments, adjustment and denial transactions are accurately posted and reconciled according to the department specifications.
• Totals transactions on Explanation of Benefits and Electronic Remittance Advice and verifies that balances total all the respective deposits.
• Importing of Electronic Remittance Advice from vendor into system for posting.
• Retrieve payment information from banks.
• Receives payments from lockbox, 835 and mail, posts payments to appropriate patient accounts.
• Ensures manual and electronic financial transactions are posted accurately daily.
• Posts transfer request memos and applies payment to correct patient visit and/or account number.
• Coordinates with PFS, remittance vendors, information systems and others as needed to resolve posting issues.
• Resolves unidentified payments.
• Reconciles cash daily.
• Completes reports accurately and timely.
• Ensures documents are prepared, batched and scanned timely.
• Prepares documents for scanning; creates batches according to procedure.
• Prepares month-end reports and reconciles reports with Finance Department of all cash, lockbox remittances and credit card postings.
• Reports operational and equipment issues to management.

REQUIREMENTS:

• Education: Associate's degree preferred
• Experience: 1-3 years of experience