Entitlement Coordinator in Bronx, New York at PROMESA R.H.C.F.

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

The Entitlements Specialist is responsible for assisting Services for the Underserved consumers with entitlements and ensures that consumer’s benefits are maintained for eligibility within the outpatient programs. This individual will also assist consumers through the eligibility process for the appropriate benefits.

KEY ESSENTIAL FUNCTIONS

• Establish linkages and maintain solid working relationships with local Social Security Office and income maintenance centers.
• Work with staff to determine if clients are in receipt of all entitlements, they may be eligible for.
• Assist & Support staff in applying for, re-certifying and/or trouble shooting with City, State and Federal entitlement programs.  
• Provide training to staff on various Entitlement Programs.
• Directly work with clients and staff in difficult to resolve entitlement issues.
• Conduct workshops/presentations for clients and staff in Entitlements Programs.
• Assist clients with obtaining NYS ID, birth certificates, social security cards, income documentation etc. that may be required for applications. 
• Prepare and assist consumers with service needs and interview process.
• Manage crisis intervention services and addresses all emergency situations as appropriate.
• Maintain CPR/ First Aid Certification.
• Attends interdisciplinary team meetings and case conferences as needed.
• Participates in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.

REQUIREMENTS

• Associate/BA Degree preferred.
• High school diploma or equivalent required.
• Must obtain Mandated reporter (2 hours) training/certificate prior to hire date.
  • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx ;
• Experience working in the Homeless Shelter system/Human Service Field
• Minimum 2 years of experience in HRA Public Assistance, Food Stamp, Medicaid, managed care plans, Supplemental Social Income (SSI), Social Security Disability Insurance (SSDI) application process and regulations
• Demonstrated experience in effective communication, proficient computer skills, organization and multitasking. 

WHY JOIN US

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.