Hotel Queen Mary - Catering & Convention Services Manager OEM at Evolution Hospitality – Long Beach, California

Hotel Queen Mary - Catering & Convention Services Manager OEM
Catering/Convention Services Manager collaborates with clients/guests and onboard operating partners to craft and deliver customized meeting and event solutions leveraging the Queen Marys diverse and historic product portfolio to include, but not limited to, Food & Beverage, Tours and Attractions, Audio Visual Support, and Entertainment and Dcor.

Requirements:
Previous Catering and Convention Services Manager experience required
Demonstrated knowledge of room block management

Join our team as a Catering & Convention Services Manager!

Step into a pivotal role as a Catering & Convention Services Manager where youll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, youll manage food and beverage sales goals, service clients/groups, and ensure every event exceeds expectations. Your expertise will shine as you collaborate with the Director of Sales or Director of Catering/Convention Services, helping the hotel achieve revenue, satisfaction scores, and sales targets.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS & RESPONSIBILITIES

• Rock the Revenue: Crush sales and satisfaction targets like a superstarwhether its meeting planner scores, guest delight, or food and beverage sales, you make it all happen. Youre the numbers hero who knows how to turn goals into wins!
• Client Connections: Pick up the phone, lead eye-opening tours, and roll out the red carpet for every clientyour charm is the secret sauce that keeps them coming back. You build relationships that last longer than the dessert at the banquet!
• Market Maven: Keep your finger on the pulse of industry trends, always a step ahead to spot new opportunities. Your market savvy ensures our property stays ahead of the curve and the competition.
• Event Extraordinaire: Plan and execute events with flair, making sure every detail is just right and all changes are handled smoothly. From banquet orders to last-minute pivots, you deliver flawless experiences every time.
• Community Champ: Shine at local events and stay visible in community circles, helping us build a reputation everyone remembers. When special promotions or sales blitzes roll around, youre the enthusiastic team player who brings the energy!

EDUCATION & EXPERIENCE

• High school diploma (or equivalent) required; prior convention, event, or catering sales experience preferred.
• Creative thinker with food, beverage, and event knowledge; strong verbal and written communication skills for negotiation and sales.
• Valid drivers license for the applicable state; proficient in Microsoft Office.
• Proven ability to work independently, multitask, organize, and present professionally.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

WELCOME TO THE QUEEN MARY! Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else. UNIQUE LONG BEACH HOTEL ACCOMMODATIONS Whether its the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), theres no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30s, 40s and 50s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest ones head its an entire experience. THE QUEEN MARY EXPERIENCE From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And its this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions: Catering/Convention Services Manager collaborates with clients/guests and onboard operating partners to craft and deliver customized meeting and event solutions leveraging the Queen Marys diverse and historic product portfolio to include, but not limited to, Food & Beverage, Tours and Attractions, Audio Visual Support, and Entertainment and Dcor. Requirements: Previous Catering and Convention Services Manager experience required Demonstrated knowledge of room block management