Server at FALCON HOTEL CORP – Springfield, Massachusetts

Server - Full-Time (Weekend Availability) at Pick Restaurant and MVP Restaurant, Sheraton Springfield Hotel

Join our dynamic team at the Sheraton Springfield Hotel as a full-time server, where hospitality and exceptional service are at the heart of everything we do. We are seeking friendly, professional individuals with a passion for delivering memorable dining experiences to our guests. If you thrive in a fast-paced environment and enjoy working weekends, we invite you to become a vital part of our hospitality team.

Key Responsibilities:

- Greet guests warmly and provide attentive, personalized service throughout their dining experience

- Take food and beverage orders accurately and efficiently

- Serve food and drinks in accordance with hotel standards and safety regulations

- Assist guests with menu selections and answer any questions about ingredients or preparation

- Ensure cleanliness and organization of dining areas before, during, and after service

- Handle guest concerns promptly and professionally to ensure satisfaction

- Collaborate with team members to maintain a smooth and efficient operation

Skills and Qualifications:

- Previous experience as a server or in a customer service role preferred

- Excellent communication and interpersonal skills

- Ability to work effectively in a fast-paced environment

- Flexibility to work weekends and varied shifts

- Knowledge of food safety and sanitation standards

- Positive attitude and strong work ethic

- Ability to stand for extended periods and lift moderate weights as needed

At Sheraton Springfield Hotel, we foster a welcoming and inclusive environment that values teamwork, growth, and professional development. Join us and be part of a vibrant team dedicated to providing outstanding guest experiences and creating memorable moments. We offer competitive pay, flexible scheduling, and opportunities for advancement within our hospitality family.