Strategic Account/ Project Manager at WILD MARKETING GROUP INC – Waukesha, Wisconsin

COMPANY INFORMATION:

Wild Impact is an award-winning creative marketing company driven by people, process, and purpose. We prioritize customer experience and innovative ideas over products delivering tailored solutions that connect brands with their audiences through creative design, branded merchandise, and strategic campaigns.

JOB PURPOSE or JOB SUMMARY:

We are seeking a strategic, client-focused Strategic Account Project Manager to drive long-term growth, retention, and value across our highest profile accounts.

In this role, you will serve as a key partner to clients translating business objectives into impactful custom branded solutions. You’ll lead complex programs from concept through delivery, collaborating cross-functionally to execute creative campaigns involving promotional products, print, and branded apparel.

This is a highly visible, client-facing role requiring both strategic thinking and hands-on execution.

KEY RESPONSIBILITIES:

Client Strategy & Growth

• Build and maintain strong, long-term client relationships
• Develop and execute account strategies that drive revenue and retention
• Identify growth opportunities aligned with client goals and market trends
• Delivering value-driven solutions that enhance client outcomes

Program & Project Leadership

• Lead end-to-end execution of client programs from concept through delivery
• Translate client needs into creative campaigns, product recommendations, and presentations
• Develop clear internal briefs outlining goals, timelines, and success metrics
• Manage multiple projects simultaneously while maintaining accuracy and organization

Collaboration & Leadership

• Partner with Account Executives and cross-functional teams to ensure seamless execution
• Act as a player-coach, supporting and guiding team members
• Facilitate internal meetings with clear agendas and actionable follow-ups
• Coordinate with vendors and internal stakeholders to ensure alignment

Operations & Execution

• Oversee sourcing solutions (domestic and international)
• Monitor project workflows, timelines, and budgets
• Review pricing strategies and client-facing proposals to ensure profitability
• Track projects from discovery through delivery using internal systems
• Maintain consistent communication with clients and vendors on status updates
• Review invoices and order acknowledgments for accuracy

Risk & Performance Management

• Identify potential risks and proactively develop solutions
• Ensure projects stay on budget and on schedule
• Support profitability goals while delivering client value
• Stay informed on industry trends, innovations, and best practices

Experience & Education

• Bachelor’s degree in business, Marketing, Supply Chain, or related field (or equivalent experience)
• 5–10 years of experience in promotional products, branded merchandise, or apparel industry
• Experience with ASI or promotional products industry
• Beverage industry project management experience preferred

Skills & Competencies

• Strong strategic thinking with ability to manage both big-picture and detail-oriented work
• Proven ability to manage multiple accounts and projects in a fast-paced environment with digital organization tracking
• Excellent communication, presentation, and relationship-building skills
• Analytical mindset with ability to interpret data and inform decisions
• Strong negotiation skills and business acumen

Technical Skills

• Experience with ERP and CRM systems (NetSuite, Salesforce, HubSpot, etc.)
• Digital proficiency for efficiency and productivity enhancement
• Familiarity with accounting principles and pricing structures
• Proficiency in Microsoft Office (Excel, PowerPoint, etc.)

Personal Attributes

• Highly organized with strong attention to detail
• Self-starter with a strong work ethic and sense of ownership
• Collaborative team player with leadership capabilities
• Customer-centric mindset with genuine empathy for client success