Operations Coordinator at OTO Development – Naples, Florida

We are pleased to announce a wonderful opportunity for an Operations Coordinator

Position Summary:

The Accounting and Human Resources Coordinator provides administrative and operational support to both the finance and human resources functions within the hotel. This hourly role is critical to maintaining accurate financial records, supporting payroll and HR processes, and ensuring compliance with company policies and applicable regulations. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced hospitality environment.

Key Responsibilities

Accounting Support

• Assist with day-to-day accounting functions including invoice processing, purchase orders, and expense tracking
• Support accounts payable and receivable activities in accordance with company standards.
• Assist with payroll preparation, timekeeping audits, and reconciliation of labor reports
• Maintain accurate financial files and documentation
• Support month-end close activities and internal audits as needed.
• Prepare daily cash and deposit to bank
• Daily credit card reconciliation
• Prepare the daily audit packet
• Investigate and respond to credit card charge backs
• Internal audit compliance

Human Resources Support

• Assist with onboarding, new hire paperwork and employee file maintenance
• Support recruitment efforts including posting positions, scheduling interviews, and communicating with hourly candidates.
• Assist with benefits administration, training records, and compliance documentation
• Serve as a point of contact for team member questions related to HR processes.

Administrative & Compliance Support

• Prepare reports, logs, and tracking documents for leadership.
• Support compliance with federal, state, and local employment regulations
• Coordinate across departments to ensure timely approvals and accurate documentation
• Assist with special projects as assigned by finance or HR leadership, GM or AGM.

Qualifications

• Previous experience in accounting, payroll, human resources, or hotel administration preferred
• Strong organizational skills with exceptional attention to detail
• Ability to handle confidential information with discretion and professionalism
• Proficiency in Microsoft Office (Excel experience preferred)
• Hospitality experience a plus, but not required
• Strong communication skills and a collaborative, service-oriented mindset
• Ability to prioritize tasks and meet deadlines in a dynamic environment

Work Environment Expectations

• Hourly position, candidate must have flexibility with schedule based on business needs
• Requires regular interaction with leadership, department managers and hourly team members
• May require standing, walking and light lifting in an office and hotel environment.

Physical Requirements for this Position

You must be able to walk and stand for extended periods of time as the job dictates.

Travel Requirements

This position requires up to 5% travel. Travel is outside the local area and overnight

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Revised 1/27/26