Business Risk Coordinator in San Juan-Santurce, Puerto Rico at Popular Bank

Full Time - Temporary Position

The Business Risk Coordinator provides operational and administrative support to audit, compliance, and risk management activities within Our People Division. This temporary position supports a high volume of internal and external audit requests by assisting with documentation, tracking, coordination, and follow-up activities. The role reports directly to the Our People Controls Officer and enables effective execution of audit and compliance processes across the division.

This role provides operational support and does not independently lead audits, assess risk severity, or negotiate audit findings. All work is performed under the guidance and supervision of the Our People Controls Officer.

This position is ideal for an entry-level or junior professional seeking exposure to audit, SOX, risk, and compliance processes within a regulated financial institution.

• Receive, log, and track internal and external audit requests to ensure timely responses.
• Assist in gathering, organizing, and validating documentation and evidence requested by auditors.
• Maintain audit tracking logs, status reports, corrective action plans, and supporting documentation files.
• Follow up with subject matter experts and departments pending audit requests and deadlines.
• Support the coordination of audit meetings, walkthroughs, and conference calls.
• Monitor compliance with internal controls and establish new controls as needed to reduce or mitigate risk.
• Assist in the preparation of compliance-related reports, certifications, and questionnaires as instructed.
• Support access certification processes and basic risk-related reviews under supervision.
• Maintain organized records and proper version control of audit and compliance documentation.
• Assist in developing dashboards or basic metrics related to audit and compliance activity volume.
• Perform other administrative or support duties related to audit, compliance, or risk management, as assigned.

Bachelor’s Degree in Business Administration, Accounting, Finance, Human Resources, or related field required.
(Candidates in final year of studies may be considered.)

Zero (0) to two (2) years of experience in administrative, compliance, audit, or related support roles preferred.

• Strong organizational skills and attention to detail.
• Ability to handle confidential and sensitive information responsibly.
• Effective written and verbal communication skills.
• Ability to follow established procedures and instructions.
• Strong time management and prioritization skills.
• Willingness to learn audit, risk, and compliance processes.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Service-oriented mindset and ability to collaborate across teams.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Demonstrates integrity, accountability, and professionalism.
• Comfortable working with repetitive and detail-oriented tasks.
• Ability to adapt to changing priorities and workload demands.

Hybrid work schedule
Monday to Friday- 8:30 am to 5:30 pm

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.