Customer Service Representative at Abacus – Kennesaw, Georgia

Apply Today – Gain Access to Immediate Employment Opportunities!

Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.

Why Abacus?

• Competitive Pay Rates
• Excellent Culture
• Meaningful Employment
• Potential for Growth

When you apply, your experience may be considered across business verticals:

• Abacus Staffing – Multi-Client General Staffing
• Abacus Solution Group – Professional Placement
• Harrison Richard Group – Accounting & Finance
• Abacus Security Services

Employment opportunities include a wide range of placement options: project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.

Ideal Candidate will possess:

• Minimum of 6 months experience in this position
• Flexibility to align your experience with a broad range of assignments
• Meet physical, aptitude, educational and minimum experience criteria

Job Title: Bilingual Customer Service Representative (Kennesaw, GA)
Pay Rate: $16.50 hour
Work Schedule – Tuesday - Friday (8:00am-6:00pm) & Saturday (8:00am-12:00pm)
Position Status: Contractor
Length of Assignment: Long term/Indefinite
Start Date: January 9, 2023
Job Description
The Customer Service Representative will report to a Customer Service Operations Supervisor under
general supervision ensuring that frontline services are meet in a timely manner. In addition, the
Customer Service Representative will provide team support to the Customer Service Back Office
Operations when needed for other non-phone responsibilities. The representative will be stationed at
the Peach Pass counter inside the Kennesaw Driver Services.
Job Responsibilities and Performance Standards:
1. Maintains a consistent, high quality, customer-focused orientation.
? Excellent customer service for face to face interactions
? Communicates with all Agency personnel and customers professionally when conducting
business and providing services.
? Collaborates and confers with team members to resolve problems quickly.
2. Provide support for team when needed.
? Assist with other back office non-phone duties when needed.
Standards of Qualifications:
The potential candidate must live in the Kennesaw, Acworth, Woodstock & Marietta surrounding areas.
The candidate must have a minimum of two years face to face customer service experience. The
candidate must be fluent in speaking and reading Spanish. The candidate must be able to complete the
paid three week New Hire Training Course located at our headquarters in downtown Atlanta. Applicant
must possess SRTA’s core values of Integrity, Innovation, Collaboration, Customer Focused and Diversity.