Account Manager at Forrest Logistics LLC – PHOENIX, Arizona

Join us at Forrest Logistics, an established and ever-growing logistics company within the transportation industry! As a full-service firm specializing in drayage logistics solutions, we’re dedicated to optimizing efficiency while showcasing our expertise to our customers and partners. We’re on the lookout for team players who crave involvement in implementing new initiatives and appreciate the drive needed for sustained growth in the transportation industry. At Forrest Logistics, we’re committed to fostering an environment where our associates flourish by maximizing their potential and offering abundant opportunities for career growth. If you’re ready to be part of a cutting-edge organization that values innovation and supports your professional journey, let’s connect!

As an Account Manager, you will focus on helping customers move their freight in the most efficient and cost-effective way while working with our partnered carriers to ensure safe and on-time deliveries. This position offers the unique opportunity to contribute to a growing start-up and launch or continue a career in logistics.

• Develop and grow relationships with customers and carriers
• Responsibly manage shipments by ensuring all loads are fulfilled to expectations
• Manage a high volume of inbound and outbound communication
• Monitor and report events within a load’s lifecycle to team members and customers
• Identify, communicate, and resolve any issues with shipments
• Manage carrier performance and responsibilities

• 3-4 years of experience in logistics/transportation
• Drayage/port experience is a plus
• A go-getter who works well independently and as part of a team
• Ability to multi-task, prioritize, and problem-solve in the moment
• Effective communication and collaboration skills as part of a team
• Highly skilled at developing and maintaining relationships with clients and carriers
• A strong sense of personal accountability and a winning attitude
• Negotiation and customer service skills
• The ability to prioritize and schedule workloads efficiently while accommodating carriers and customers
• Customer service or operational experience in the transportation industry preferred
• Bachelor’s degree preferred

• Earn a competitive salary with benefits
• Make your mark on a growing business
• Internal advancement opportunities for performers
• Check out our office location at the The Casa