Medical Assistant I - TOI at Holy Cross Medical Center – Taos, New Mexico

Medical Assistant I - TOI

POSITION PURPOSE The Medical Assistant I position is responsible for a variety of patient care, technical, and clerical-related functions under the direction of a physician. The Medical Assistant I is responsible for the clinic-patient flow by assisting members of the patient care team and providing a broad range of healthcare services that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. MINIMUM MANDATORY qualifications Experience:

• No previous experience required.

Education:

• High school diploma or High School Equivalency Test (HSE) required.

Mandatory Knowledge, Skills, Abilities and Other Qualifications:

• Basic Life Support (BLS) certification is required; maintained throughout employment.
• Possess a strong professional, personable and motivational personality that builds strong relationships with patients.
• Applications include Microsoft Word and Outlook and familiarity with electronic health record systems.
• Ability to establish and maintain effective working relationships with practice leadership, physicians, advanced practitioners, colleagues and other HCMC and TPS team members.
• Excellent communication skills, including the ability to effectively interact with all members of the care team and with patients and family members.
• Demonstrated commitment to providing the highest level of patient satisfaction.
• Well organized, efficient task management and attention to detail skills.
• Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining calm, flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
• High level of integrity as demonstrated by appropriate treatment of confidential or Protected Health Information; adherence to policies, procedures, rules and regulations; professional conduct in dealing with persons internal and external to the organization; sensitivity to populations served by the organization.
• A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.