Relational Care Pastor at Pillar Church – Scottsdale, Arizona

Our Why

To bring our Best Friend more best friends than any group of friends in our lifetime.

About Pillar Church

Our Values

Innocence (We Fight for Innocence) — Matthew 10:16

Our definition of innocence is this: godly simplicity with the absence of ungodly motivation. It involves perspective and motivation. When we read God’s word, we want to act like it’s the first time to ever see it; a childlike excitement when we find something new to celebrate about God. It also involves motive. We must not manipulate, because manipulation is man’s statement to God that we don’t need him to get to our desired outcome. Jesus commands his followers to be innocent. So in this house, we FIGHT for innocence.

Obedience (We Love to Shema) — Deuteronomy 6:4–5 (NKJV)

The simple biblical definition of Shema means to hear, but it has a much richer meaning. It means to hear so clearly and strongly that you are compelled to obey whatever you hear. Obedience is the daily evidence that we truly see Jesus as the Lord of our life. Not obeying simply means doing things our own way. We love to Shema because we love being surprised by God’s extravagant response to our faithful obedience to his voice.

Growth (We are Serious About Growth) — Hebrews 12:1 (NIV)

Our definition of growth is this: the act of personally developing by constantly improving. One of the reasons we are so serious about growth is that healthy things always grow. As a church, the best thing we can do to help you grow is get off of you that which is causing you to run so slow. The ability to grow is one of the greatest gifts God gives us because none of us wants to stay where we are today, forever. We want to grow. But here, we don’t just want to, we are serious about actually doing it.

Generosity (We Live to Give) — 2 Corinthians 9:6-7

Our definition of generosity is this: being sacrificially openhanded in giving to God and to others. You can give without loving but you cannot love without giving. We LIVE to give because we LOVE the Giver.

Unity (We Thrive When We are Unified) — Psalm 133 NIV

Our definition of unity is being of one accord, living in harmony. While we are many parts, together we make up the whole. We are better and stronger together than we are apart. United, we support and encourage one another, knowing that when we live and work together, we thrive.

Romance (We Aren’t Settling for Religion, We’re Going for Romance) — Matthew 6:7-8

Our definition of romance is this: the art of unpredictable pursuit. Unfortunately, for many followers of Jesus, our walk with God becomes repetitiously monotonous rather than romantically miraculous. Jesus did not die for a boringly religious relationship with you, He died for a romantically intimate relationship with you. Romance was the motive behind Christ’s death. That’s why here, you won’t see us settle for religion, we will ALWAYS go for romance.

This Role

The Pastor of Relational Care provides pastoral leadership and spiritual support to individuals and families within the church, with particular care for adults 60+ and those needing general care as well as those facing seasons of crisis—relational, emotional, physical, financial, or health-related. This role oversees key care ministries, including prayer, benevolence, grief support and crisis response. Central to this position is equipping staff, leaders, and volunteers to offer compassionate, sustainable care that meets real needs within both the congregation and the surrounding community.

Primary Responsibilities & Tasks

Relational & Pastoral Care

Provide pastoral care meetings for staff, individuals, couples, and families, whether basic care needs up to crisis requests.Offer spiritual support and relational care for congregants 60+ through visitation, phone calls, events, and intentional connection. Constantly reminding these individuals they are seen as Oaks in this house and they still have much to contribute for the kingdom.Coordinate follow-up for those facing illness, grief, or crisis in collaboration with staff and volunteers.Offer prayer, Scripture, and pastoral presence to individuals and families during illness, surgery, or end-of-life care as well as coordinate follow-up care and referrals as appropriate. Ensure individuals and families are connected to appropriate pastoral, relational, and care resources within the churchMaintain strict confidentiality and ethical boundaries in all care-related interactions.

Officiating Weddings and Overseeing/Officiating Funerals and Memorial Services

Occasionally officiate wedding ceremonies, offering pastoral guidance and spiritual leadership.Support couples through preparation, ceremony planning, and post-wedding follow-up when appropriate, working with the Marriage Ministry.Walk with families through seasons of grief with pastoral care and counseling.Plan and officiate funerals and memorial services in collaboration with families and staff.Coordinate logistics with worship, facilities, and administrative teams.Provide ongoing grief support and connect individuals to care ministries such as grief groups or counseling resources.

Prayer & Benevolence

Oversee the church’s prayer in-take requests to provide prayer, connect with necessary pastoral oversight based on the request, and follow-up to those in need, in this house. Work with the prayer team/captains to help carry this load.Continue to build systems as well as streamline existing ones in order for sustainability, especially as it relates to prayer needs. Lead the administration and distribution of benevolence resources in alignment with church policies, ensuring compassionate and responsible assistance.Work to connect those that are a part of our church family that submit benevolence requests into further veins of discipleship.

Training & Equipping

Raise up a care staff and volunteer team to assist in the increased number of requests that come in. This will help lessen the burden that you as the Care Pastor carry for our people. Develop and lead training sessions for staff and care volunteers to provide basic pastoral care and referral skills.Equip lay leaders to support relational health through small groups, mentoring, and support networks.Implement scalable care models (e.g., care teams, workshops, support groups) to serve more people sustainably.

Sustainable Care Structures

Partner with the Discipleship Team to help design and teach classes to groups with experiences focused on marriage enrichment, grief recovery, caregiving, mandatory reporting, 911 situations, and related topics.Create and curate resources (e.g., books, devotionals, articles) to empower congregants in self-led spiritual and relational growth.Build pathways for congregants to receive care that do not depend solely on pastoral availability (e.g., peer support, coaching models, mentoring).

Wins and Measurables

Relational Care Wins When:

Care is Consistent and Scalable

Congregants in crisis receive timely, compassionate support without bottlenecking at the pastoral level.Response time to care requests (e.g. 24–48 hours for initial contact).Sustainable care systems (e.g., care teams, classes, follow-up structures) are in place and functioning.

Congregants Feel Known and Supported

Individuals 60+ have consistent connect momentsThose in marital transition or crisis, and others facing hardship feel spiritually and relationally cared for as they are connected with Discipleship (Mens/Womens Pastor in particular).# of classes/groups offered annually (e.g. pre-marriage, grief care, marriage crisis support).# of people served monthly through care visits, calls, or counseling.

Volunteers and Leaders Are Equipped and Empowered

Leaders and laypeople are confident and equipped to provide care and serve others, reducing reliance on Relational Care Pastor for all direct needs.# of care team members or volunteers trained and active

Requests Are Managed Strategically and Responsively

Incoming care and outreach needs are tracked, responded to, and followed up with excellence and pastoral discernment.Follow-up rate on care requests (e.g. 80–90% receive 1+ follow-up).Strengths & Skillsets10+ years of pastoral ministry, including counseling and leadership experience.Strong interpersonal and communication skills.Demonstrated ability to lead teams, develop leaders, and multiply ministry through others.Experience with senior adult ministry, counseling, and crisis care is highly desirable.Understanding of and commitment to the mission and vision of the church.Emotional and spiritual maturityCompassionate presence and good judgmentConfidentiality and integrityTeam-building and volunteer developmentTeaching and facilitation skillsSystems thinking and sustainability mindsetYour Team

This position reports directly to the Executive Pastor, Business Administration. You will serve as a pastoral leader on staff, collaborating with the broader pastoral team and care volunteers as well as lead staff, volunteers and congregants into greater awareness of how to care for others.

Your Schedule

This is a full-time, salaried position. Weeks will consist of a 40-45 hour work week (up to 50 – 55 hours during certain seasons/projects). Throughout the year there are special monthly and quarterly staff obligations and attendance is mandatory.