Service Technician 2 at Easton Select Group – Bolton, Massachusetts

Focus
Perform standard service tasks independently while delivering reliable field support.

Skills

• Solid troubleshooting and diagnostic skills

• Effective customer communication

Responsibilities

• Complete service calls independently and efficiently

• Diagnose and repair both basic and advanced service issues

• Provide clear, timely updates to customers and supervisors

• Occasionally mentor and support Service Technician I team members

Growth Goal
Develop into a dependable, independent field/service lead technician.

• High school diploma or equivalent

• 2+ years of hands-on service or field technician experience (or equivalent combination of experience and training)

• Demonstrated ability to complete service calls independently

• Solid troubleshooting and diagnostic skills

• Basic to intermediate mechanical, electrical, or equipment repair knowledge (role-dependent)

• Ability to communicate clearly and professionally with customers and supervisors

• Willingness to mentor and support entry-level technicians as needed

• Strong commitment to safety compliance and company procedures

• Valid driver’s license and acceptable driving record (if applicable)

• Ability to document work accurately and timely

What We Offer:

• 9 paid holidays
• 40 hours Paid vacation
• 40 hours Sick time
• Employer-matched 401(k)
• Employer-paid life insurance
• Optional supplemental life insurance
• Medical, dental, and vision insurance plans

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.