Operations & Performance Enablement Manager at Distro – Lima, Illinois

Position: Operations & Performance Enablement Manager (Hybrid \u007C Full-Time)

Schedule: 8:30 AM5:30 PM CST

Work Modality: Hybrid

Experience: 12 years

Start Date: ASAP

Interview Process: One interview

Language: English proficiency required; bilingual preferred

About the Role: We are seeking an Operations & Performance Enablement Manager who excels in fast-paced environments and is skilled at creating structure, clarity, and seamless execution across teams and programs. This role will serve as the central connection point for leadership, performance teams, onboarding programs, and cross-functional initiatives to ensure smooth operations.

Key Responsibilities:

Leadership & Team Support:

Align daily with leadership

Manage scheduling, follow-ups, and program support

Coordinate performance initiatives such as GSD and APR

Keep priorities and action items on track

Onboarding (New Owners & Staff):

Manage logistics, session scheduling, communication, and support

Track progress and milestones in Monday.com

Ensure a smooth and consistent onboarding experience

Program & Project Management:

Manage calendars, logistics, and execution for GSD, APR, onboarding programs, trainings, webinars, and events

Track deadlines, owners, and ensure follow-through

Identify and address bottlenecks proactively

Communication & Client-Facing Support:

Communicate clearly and confidently via phone, email, and video

Provide schedules, reminders, and next steps

Serve as a professional, high-touch coordination point

Process, Reporting & Technology:

Maintain clean data in Monday.com and Excel

Create trackers, reports, and dashboards

Utilize AI and tools to enhance efficiency

Improve workflows and streamline handoffs

Recruiting Operations Support:

Manage scheduling, communication, and follow-ups

Track pipeline and coordinate with recruiting partners

Who You Are:

Exceptionally organized with strong follow-through

Confident communicator, especially on the phone

Tech-savvy and comfortable with tools and AI

Calm, proactive, and dependable

Skilled at managing multiple stakeholders and priorities

Naturally brings structure and momentum to any environment

Required Skills:

Experience with Monday.com or similar project management tools

Strong Excel skills for data organization and reporting

Excellent written and verbal communication

Background in operations, program management, leadership support, or training coordination

Experience coordinating meetings, programs, trainings, or events

Success Indicators:

Smooth and predictable onboarding

Well-organized and timely GSD & APR programs

Strong team alignment and removal of operational roadblocks

Clients and stakeholders feel informed and supported

Clean data, clear workflows, and proactive problem-solving

If you thrive on creating operational clarity and driving execution, we'd love to connect. Apply now or share with someone who would be a great fit!

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