What is the role of a Collections Representative at Jobgether?

The Collections Representative position at Jobgether is a Full-time or part-time position opportunity in the Accounting/Finance field.

Where is this Collections Representative job located?

United States, Other / Non-US, United States

What type of employment is offered for this Collections Representative role?

Full-time or part-time position

What is the expected salary for this Collections Representative job?

Compensation will be discussed during the hiring process.

How can I apply for the Collections Representative position at Jobgether?

You can apply directly through the application link provided.

Collections Representative at Jobgether

Collections Representative

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Collections Representative in the United States.

This role provides an opportunity to support financial operations by managing overdue accounts and resolving unpaid claims. As a Collections Representative, you will communicate directly with insurance carriers and customers to ensure timely payments while maintaining a high level of professionalism and accuracy. You will handle resubmissions, appeals, and account reconciliations, helping to improve cash flow and support organizational efficiency. This position allows you to develop expertise in billing systems, claims processing, and regulatory compliance, including the Fair Debt Collection Practices Act (FDCPA). The work is performed in a remote or office setting with occasional travel, offering a structured, goal-driven environment and opportunities to grow within the organization. Your efforts will directly impact the companys ability to provide essential healthcare services efficiently and reliably.

Accountabilities:

Research and follow up on overdue account balances with insurance carriers or customers via phone or mail.
Review unpaid or underpaid claims, resubmit or appeal as needed, and verify adjustments with supervisors.
Coordinate collection activities for delinquent accounts, preparing information for external agencies or legal action.
Respond to customer inquiries regarding account status and resolve discrepancies, preparing adjustments or refunds as necessary.
Accurately document all collection activities and maintain updated account information in the billing system.
Initiate payments, resubmit bills, and escalate recurring issues to supervisors for resolution.
Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations.

Requirements:

High school diploma or equivalent.
Minimum of 1 year of experience in collections, billing, or a related customer service environment.
Strong communication skills, both verbal and written, with the ability to engage professionally and empathetically with clients.
Problem-solving abilities and attention to detail, particularly in reconciling account information and identifying discrepancies.
Basic proficiency in Microsoft Word and Excel, with the ability to manage data and perform simple calculations.
Ability to work independently in a remote or office setting while managing multiple priorities.
Physical ability to perform stationary tasks for extended periods, including sitting, standing, and repetitive hand movements, with reasonable accommodations provided if necessary.

Benefits:

Hourly compensation: $15$17 USD, with potential for additional bonus.
Medical, dental, and vision insurance to support overall health.
401(k) plan to support long-term financial security.
Paid time off and holidays for work-life balance.
Short- and long-term disability coverage for protection in case of unforeseen circumstances.
Life insurance and accident coverage.
Paid parental leave and domestic partner benefits.
Well-being programs covering mental, physical, and financial health support.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Collections Representative at Jobgether – United States

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