Payroll Associate at Distro – Barranquilla

Job Title: Payroll Associate Execupay

About the Role: This fast-paced, challenging position requires quick thinking and dedication to serve clients effectively. The Payroll Associate is responsible for accurately processing and recording client payrolls and providing expert customer service.

Responsibilities:

• Schedule and manage multiple client payrolls.

• Manage workflow to ensure all payroll transactions are accurate, timely, and compliant.

• Understand proper payroll taxation.

• Process wage garnishments, child support orders, and tax levies correctly.

• Process quarter-end and year-end reporting accurately and on time.

• Provide ad hoc reports to clients.

• Work with clients across different payroll environments for time and attendance, payroll processing, and payroll reporting.

• Resolve client questions regarding payroll and payroll systems.

• Manage client projects.

• Answer and respond to client calls and inquiries.

• Coordinate payroll activities from start to finish with clients.

• Deliver the highest level of customer service, including follow-up, follow-through, and accountability.

Skills:

• High School Diploma or GED required.

• 1+ years of customer service experience.

• Strong phone presence and excellent communication skills.

• Strong organizational, time management, problem-solving, and prioritization skills.

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