Surgery Scheduler I - Orthopedics at Clear Lake Specialties PA – Webster, Texas

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

We are seeking a highly organized and detail-oriented Surgery Scheduler to join our Orthopedics team. In this role, you will be responsible for coordinating, scheduling, and managing all surgical procedures for our orthopedic providers. You will play a key part in ensuring an exceptional patient experience by facilitating clear communication, timely coordination, and accurate documentation.

• Coordinate and schedule surgical procedures for orthopedic surgeons in alignment with provider preferences and availability.
• Communicate surgery details to patients, physicians, clinical staff, and surgical facilities.
• Obtain necessary prior authorizations, insurance verifications, and pre-certifications.
• Ensure all pre-operative requirements are completed, including labs, imaging, clearances, and paperwork.
• Maintain accurate records in the electronic medical record (EMR) system.
• Provide patients with detailed pre- and post-operative instructions and respond to questions regarding surgery preparation.
• Collaborate with clinics, operating room staff, and external vendors to ensure all equipment and supplies needed for surgery are arranged.
• Monitor surgery schedule changes and notify all impacted parties promptly.
• Support orthopedic providers with administrative tasks related to surgical planning.
• Assists other members of the department as needed.
• Perform other duties as assigned.
• May travel to other CLS clinics as needed.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

EDUCATION & EXPERIENCE:

• Minimum of a High School Diploma
• Minimum of 2 years’ experience in healthcare scheduling, or equivalent combination of education and experience.
• Minimum of 2 years’ experience contacting insurance providers and verifying insurance.
• Familiarity with managed care contract requirements as they pertain to pre-cert and authorization processes.
• Medical terminology experience and applicability

QUALIFICATIONS & REQUIREMENTS:

• Must demonstrate consistent professional conduct and meticulous attention to detail.
• Must be organized, and be able to manage demanding workload with accuracy.
• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
• Critical thinking skills and a positive attitude essential.