Inside Sales Representative at GSFoods – Jefferson City, Missouri

TITLE: Inside Sales Representative
DIVISION: Sales
REPORTS TO: Vice President of Sales
FLSA CLASSIFICATION: Exempt/Salary

Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!

JOB RESPONSIBILITIES:

The Inside Sales Representative (ISR) plays a critical role in expanding Gold Star Foods’ presence in the K–12 nutrition marketplace by providing proactive commercial support to our smaller and mid‑size district partners and generating new growth opportunities. This role reports to the Vice President of Sales and serves as a central point of contact for B and C customers, ensuring they receive consistent communication, high-quality service coordination, and access to our full portfolio of services and programs. The ISR is responsible for driving customer engagement, executing targeted promotional campaigns, identifying opportunities for category expansion, and developing qualified leads for the School Nutrition Manager (SNM) team. In partnership with Customer Experience (CX) and Customer Satisfaction, the ISR helps strengthen account retention, streamline communication, and contribute directly to the growth goals of the Sales organization.

POSITION OVERVIEW:

The ISR is a commercially focused, customer-facing role responsible for supporting the revenue growth, retention, and communication needs of assigned markets. This role is ideal for a detail-oriented, relationship-driven individual who thrives in a structured, process-based environment and can balance both proactive outreach and responsive customer support coordination. The ISR collaborates closely with field Account Managers to ensure A accounts receive focused attention while simultaneously ensuring B/C accounts receive appropriate commercial coverage.

Key objectives for this role include:

PRINCIPLE RESPONSIBILITIES:

Account Management & Retention

Lead Generation & Pipeline Development

Promotional Marketing & Communication

Cross-Functional Collaboration

Operational Excellence & Data Management

REQUIRED SKILLS:

EDUCATION:

EXPERIENCE:

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Professional office environment, Primary office environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting to 25 pounds on occasion.

EOE M/W/Vet/Disabled

The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the employee cannot perform these duties, the Manager will determine who shall perform these duties.

Affirmative Action Statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.