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Quality Coordinator at Blue Line Solutions, LLC – Chattanooga, Tennessee

Blue Line Solutions, LLC
Chattanooga, Tennessee, 37416, United States
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Recently UpdatedSalary:$31 - $36Job Function:Admin/Clerical/Secretarial

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About This Position

Quality Coordinator

Job Title: Quality Coordinator
Company: Blue Line Solutions, LLC
Location: Chattanooga, TN
Company Overview
Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence, integrity, and customer service, we seek talented individuals who share our dedication to protecting lives, improving safety, and supporting the communities we serve.
Position Summary
The Quality Coordinator is responsible for reducing errors, improving consistency, and strengthening accountability across the organization through robust quality practices and root cause analysis. This role is instrumental in identifying systemic issues, implementing corrective actions, and ensuring quality standards are embedded across Agency Operations, Processing, Field Operations, Production, and Service.
This is a hands-on leadership role ideal for someone who thrives in continuous improvement environments and understands how quality impacts customer trust, operational efficiency, and scalability.
Key Responsibilities
Quality & Root Cause Management
  • Lead root cause investigations related to operational, process, and product issues.
  • Implement corrective and preventive actions to reduce recurring errors.
  • Partner with leadership to track trends and prioritize quality initiatives.
Quality Systems & Standards
  • Develop and maintain quality policies, procedures, and standards.
  • Ensure consistent application of quality practices across departments.
  • Support audit readiness and compliance efforts as the organization scales.
Cross Department Collaboration
  • Work closely with Operations, Production, Engineering, Service, and Customer teams to embed quality into daily workflows.
  • Support training and awareness initiatives related to quality expectations.
Metrics & Continuous Improvement
  • Establish quality metrics and KPIs to monitor performance.
  • Report findings, trends, and improvement progress to leadership.
  • Promote a culture of accountability and continuous improvement.
Qualifications
Education & Experience
  • Bachelor's degree in Quality, Engineering, Manufacturing, Business, or related field (or equivalent experience).
  • 3–5 years of experience in quality management or process improvement roles.
  • Experience working in operational or production-focused environments.
Top Skills
  • Root cause analysis and corrective action
  • Quality systems and documentation
  • Cross-functional problem solving
  • Data analysis and reporting
  • Training and coaching
Preferred
  • Experience with ISO, Lean, Six Sigma, or similar frameworks
  • Background in public safety, technology, or regulated environments
Ideal Candidate Traits
  • Detail-driven and highly analytical
  • Comfortable challenging the status quo
  • Strong communicator and collaborator
  • Passionate about reducing errors and improving outcomes
Reporting Relationships
This role reports to the Product Manager and works cross-functionally with leadership across the organization.
Pay
$65,000 – $75,000 per year
Benefits
  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
Schedule
  • Monday to Friday
  • Day Shift
  • In-person
Why Join Blue Line Solutions?
  • Directly influence quality and operational excellence
  • Help eliminate repeat issues as the company scales
  • Work alongside leadership to shape long-term standards
  • Support a mission that saves lives through technology

Job Location

Chattanooga, Tennessee, 37416, United States
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Job Location

This job is located in the Chattanooga, Tennessee, 37416, United States region.

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