Inside Sales Representative at Dempsey Corp Canada – Montréal, Quebec

Location: Montreal, Quebec - Remote with access to our Montreal Distribution Centre (DDC)
Department: Food Ingredients Canada
Reports to: Sales Manager – Quebec & Eastern Canada
Status: Full-Time | Immediate Opportunity

About the Role

We’re looking for a driven, curious, and relationship-focused individual to help grow our Food Ingredients business across Quebec, Ontario, and British Columbia.

Reporting to the Sales Manager, Quebec & Eastern Canada, you’ll own the full inside-sales cycle for a defined portfolio of customers while actively developing new business. This is a hands-on, high-impact role for someone who enjoys connecting customer needs with innovative ingredient solutions—and wants to grow with a company that values collaboration and initiative.

What You’ll Do

Sales & Business Development

• Manage and grow a portfolio of existing customer accounts while responding to new account inquiries
• Proactively prospect and develop new business opportunities
• Meet and exceed established sales targets and performance goals
• Forecast sales, volume, margin, and product demand; communicate insights to management
• Participate in joint customer visits with Senior Account Managers as needed

Customer Experience & Technical Support

• Respond promptly to customer requests for samples, pricing, and technical information
• Provide product and application support using available tools and resources
• Resolve customer inquiries, concerns, and complaints with professionalism and care
• Gather customer feedback and continuously identify opportunities to improve products and services

Market & Product Promotion

• Research the nutraceutical and food ingredient markets
• Contribute to market-specific sales strategies and promotional campaigns
• Represent the company at trade shows and industry events, support display and promotional activities
• Attend supplier training sessions and sales meetings as required

Collaboration & Reporting

• Build strong working relationships across Sales, Marketing, Technical, and Operations teams
• Keep management informed of market trends, competitive activity, and key customer insights
• Maintain accurate CRM records, forecasts, and required reports
• Support internal teams as needed to ensure customer success

What You Bring

• University degree in Food Science (or equivalent experience)
• Bilingual in French and English (required)
• Experience in the food or nutraceutical industry is a strong asset
• Strong consultative selling skills—able to ask great questions and connect needs to solutions
• Excellent communication skills, both written and verbal
• Organized, self-motivated, and effective at managing priorities and follow-up
• Comfortable working independently while collaborating across teams
• Strong relationship-building and interpersonal skills
• Solid computer and CRM skills
• Growth mindset with a proactive, “can-do” approach

Why Join Us?

• Flexible remote work with access to our Montreal Distribution centre
• A collaborative, supportive sales culture
• Opportunity to work with innovative food ingredient solutions
• Room to grow professionally and expand your commercial impact