Shift Supervisor- Eagle House at The Village for Families and Children – Hartford, Connecticut

Put your passion to work as a Shift Supervisor at The Village for Families & Children!

Our Mission:

Starting salary: $24 per hour

Schedule: Rotating schedule- work 2 weekends a month

JOB SUMMARY

The Shift Supervisor works within a 24-bed residential psychiatric treatment facility for children ages 6-12. The Shift Supervisor is responsible for supervising, coaching and overseeing direct care staff on shift, ensuring a trauma-informed team approach and overseeing smooth shift operations

KEY RESPONSIBILITIES

• Serve as a co-crisis leader alongside the on-shift nurse to ensure safe, effective responses during critical incidents.

• Oversee daily shift operations, including the coordination and delivery of youth programming.

• Manage shift staffing, including scheduling and securing coverage for call-outs to maintain appropriate ratios.

• Participate in a rotating on-call schedule with fellow Shift Supervisors to support staffing, program needs during off-hours (additional stipend provided for on-call work).

• Maintain organized, safe, and well-functioning common areas, while supporting departmental procedures and overall environmental safety.

• Provide on-the-floor training, coaching, and professional development for direct care staff.

• Deliver direct care to youth as needed to maintain staffing ratios and ensure quality support.

• Monitor and enforce adherence to program policies, procedures, and documentation standards.

• Collaborate effectively as part of a multidisciplinary team to support the overall success and well-being of youth

EDUCATION REQUIREMENTS:

• Bachelor’s Degree or Associates Degree strongly preferred; High School diploma is required.

QUALIFICATIONS:

• Ability to give and receive constructive feedback in a solution orientation manner.

• Make quick decisions and use problem solving to ensure smooth operations.

• Physically able to perform the essential functions of the position, with or without reasonable accommodations, i.e. must be able to supervise groups of children and perform physical intervention if required; must be able to move freely from place to place without restriction.

• Role models professionalism in communication and behavior (good attendance and punctuality, timeliness for meetings, adherence to dress code, respectful, clear and timely communication, follow-through, confidentiality, accountability, integrity

All Shift Supervisors in the Residential and School programs are required to obtain and maintain the following certifications:

• Certification Timeframe Therapeutic Crisis Intervention (TCI) Within 1 month of hire
• First Aid / CPR Within 1 month of hire
• Public Service License (PSL)/V Endorsement Within 2 months of hire DCF Medication Certification Within 6 months of hire