Communications Coordinator at Westwood Professional Services Inc – Roanoke, Virginia

The Brand & Marketing group provides oversight and support for Westwood’s brand, corporate marketing, traditional and digital marketing, and internal and external communications. The group enhances messaging and aligns marketing and communications activities with Westwood’s mission, vision, values, and strategic business objectives.

This position reports to the Communications Manager and supports the organization by promoting alignment and consistency of Westwood’s brand and messaging.

As a highly motivated individual who thrives in a fast-paced environment, you will support internal and external communications through a variety of projects that leverage your writing, creativity, and organizational skills. Your exceptional attention to detail will help keep projects on track and drive success across the business. You are eager to learn, highly organized, and proactive, with a collaborative mindset that contributes to a strong team environment.

In this role, you will support communication efforts related to Westwood’s brand, employee engagement, and business initiatives, including content development, vendor coordination, company events, and research. You will also help manage internal communications platforms and explore emerging tools, including AI, to enhance communication effectiveness and efficiency.

Westwood is a rapidly growing company with opportunities for career advancement for individuals who take initiative and pursue areas of expertise and passion.

• Assist in developing and executing communications strategies aligned with company initiatives and leadership priorities
• Ensure key initiatives and projects are effectively communicated to employees and stakeholders
• Plan, write, and edit content for internal communication channels, including intranet, newsletters, and email campaigns
• Own and maintain internal communications platforms (intranet, digital signage, email systems), ensuring content is current and aligned with brand standards
• Train and support employees in using communications tools and platforms
• Translate ideas into creative briefs or storyboards for the creative team
• Assist with content layout and presentation as needed
• Manage vendors related to internal communications platforms and services
• Coordinate companywide presentations and internal communication initiatives
• Draft messages, talking points, and scripts for senior leaders
• Ensure consistency and alignment across all communication channels, both internal and external
• Monitor employee feedback and adjust messaging or approach as needed
• Support internal communications during crisis or time-sensitive situations
• Advise leadership on communication needs and organizational updates
• Identify opportunities to improve processes, including leveraging AI and emerging technologies

Qualifications & Skills

• Strong writing, editing, and proofreading skills
• Effective verbal communication and presentation skills
• Strong interpersonal and relationship-building abilities
• Creative thinking and problem-solving skills
• Strong organizational skills with the ability to manage multiple priorities
• High attention to detail and commitment to quality
• Sound judgment and discretion when handling confidential information
• Ability to work independently and collaboratively in a team environment
• Adaptability and ability to perform in a fast-paced, deadline-driven environment
• Willingness to learn and apply AI tools and emerging technologies in communications workflows

Minimum Requirements

• Degree in business, communications, journalism, marketing, or related field, or a minimum of three years of related experience
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Proven ability to manage multiple projects and meet deadlines
• Proficiency in Microsoft Office and Google applications
• Experience with Adobe Creative Suite and/or Canva is a plus