Customer Service/Respiratory Specialist at Binson's Hospital Supplies Inc. – Livonia, Michigan

🚨 Now Hiring: Customer Service/Respiratory Specialist

📍 Location: 13450 Farmington Rd, Livonia, MI 48150
🕗 Schedule: Monday–Friday | 8:30 AM – 5:00 PM

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

🚀 The Role: Customer Service/Respiratory Specialist

You’ll be the go-to person helping patients breathe easier—literally. From setting up life-changing CPAP devices to making sure patients feel confident and cared for, this role is perfect for someone who loves helping others, explaining how things work, and being part of a mission that matters.

🔍 What We're Looking For

• A high school diploma or equivalent

• Great communication and people skills

• Excellent customer service

🛠 What You’ll Be Doing

• Review physician orders for equipment set ups

• Set up CPAP, BiPAP, and related respiratory equipment

• Educate patients on proper use, mask fitting, cleaning, and maintenance

• Demonstrate equipment operation and answer patient questions

• Ensure patients understand compliance requirements and follow-up procedures

• Accurately document patient information, equipment serial numbers, and setup details

• Troubleshoot equipment issues and coordinate repairs or replacements as needed

💡 Perks & Benefits

• Competitive pay 💰

• Full benefits: Medical, Dental, Vision & Life Insurance 🏥

• Paid time off + floating holiday 🌴

• 401(k) Retirement Savings Plan 💸

• Training and growth opportunities 🚀