Operator at VCC: Vale Terrace – Vista, California

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

✨For eligible employees, benefits include:
✅ Competitive compensation & benefits
✅ Medical, dental, vision
✅ Company-paid life insurance
✅ Flexible spending accounts
✅ 403(b) retirement plan

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities
Greet callers and handle inquiries and appointments via the telephone in a professional and timely manner. Enter accurate and current demographic and insurance information in the computer for each patient. Adhere to current productivity requirements for department.

• Make appointments for all clinics
• Contact patients via phone and text message to schedule &/or remind them about appointments.

Qualifications

Minimum

• Bilingual - English/Spanish
• High school graduate or equivalent
• Minimum six months office or other customer service experience

Preferred

• Minimum one year medical office experience preferred

Required Skills/Knowledge/Abilities

• Thorough knowledge of the Clinics, providers and procedures performed
• Knowledge of the Clinic products and services
• Knowledge of health care delivery systems and the ability to use that knowledge in assisting clients to access necessary health care services
• Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Pay Range

• $21.00 - $22.00 Depending On Experience