Office Manager at Central Research, Inc. – Lowell, Arkansas
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About This Position
Position Title: Office Manager
Job Category: FULL TIME
Position Type: Clerical
Location: Lowell, Arkansas, LOWELL, AR, US
Salary Range: $21.63 To $26.44 Hourly
Description:
Position Summary
CRI is seeking a highly organized, proactive, and professional Office Manager to support our Corporate Headquarters in Lowell, AR. In this role, you will serve as the first point of contact for all visitors, greeting and assisting guests to ensure a welcoming and professional experience. You will oversee front desk operations, provide administrative support to leadership and project teams, and ensure the office runs smoothly and efficiently. The ideal candidate is detail-oriented, customer-service focused, and able to thrive in a dynamic environment that supports federal contract activities.
Essential Duties & Responsibilities
- Front Office & Reception Duties
- Greet and assist all visitors to CRI Headquarters, serving as the primary point of contact for guests, clients, and vendors, ensuring a professional and welcoming experience
- Answer and route incoming phone calls and emails in a courteous and timely manner
- Manage visitor sign-in, badges, and conference room scheduling
- Maintain reception and common areas to ensure a professional appearance
- Distribute mail and go to post office as needed Administrative Support
- Provide administrative assistance to executive management and project staff as needed
- Prepare, format, and proofread correspondence, reports, and presentations
- Manage calendars, schedule meetings, and coordinate logistics
- Maintain electronic and paper filing systems in accordance with company policies
- Assist with document control and records management, including support for government contract documentation Office Operations
- Order and maintain office supplies and coordinate with vendors
- Support onboarding activities for new employees (e.g., badges, workspace setup, forms)
- Assist with travel arrangements and expense documentation when required
- Support compliance with company procedures and federal contract requirements
- Organize company events
- Ensure a clean and safe work environment
- Maintain maintenance schedules for office (call Mathias (building owner), coordinate filter changes, call plumber, call electrician) Additional Duties
- Assist with special projects and administrative initiatives as assigned
- Maintain confidentiality of sensitive company and contract-related information Will need a 5C clearance (attending meetings, incidental contact with letters and correspondence as well as any documents that may come out of printers)
Minimum Requirements (Education & Experience)
- Must be a US Citizen High School Diploma
- Minimum of five years previous experience in office management, administrative support, or front office coordination
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), including document formatting, spreadsheet functions, and presentation development.
- Ability to use Microsoft Office tools to create reports, analyze data, manage schedules, and support day‑to‑day operations.
Preferred Requirements (Education & Experience)
- Experience supporting federal government contractors or compliance-driven environments
- Experience coordinating facilities or vendor management
- Event planning or meeting coordination experience
- Ability to develop, administer, and/or maintain support of special projects and activities
- Demonstrated success as a trusted business partner, respecting and understanding the confidential nature of work and office environment
Minimum Requirements (Knowledge, Skills & Abilities)
- Strong written and verbal communication skills
- Excellent organizational, multitasking, and time-management abilities
- Professional demeanor and strong customer service orientation Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to handle confidential information responsibly Ability to obtain and maintain a Federal Public Trust (5c) security clearance (financial/credit history and background will be reviewed):
- Not in default on federal student loans -Demonstrated financial responsibility
- No felony convictions within the past 7 years Misdemeanor convictions within the past 7 years may impact eligibility
- No non-medical collections totaling $7,500 or more
Other Requirements/Information
Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Poster can be found here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the Company.