Sr. Digital Program Manager, Customer Activation & Adoption at Jobgether – United States

This role is focused on designing and managing customer engagement programs that drive activation, adoption, and renewal readiness. You will define how Customer Success interacts with clients before, during, and immediately after onboarding, ensuring clear visibility into customer health, risk, and usage signals. The position emphasizes creating scalable digital and programmatic engagement motions while partnering cross-functionally with Professional Services, Marketing, and Operations. You will analyze customer data to inform strategies, implement automation where possible, and maintain a continuous improvement approach. The ideal candidate combines strong analytical skills with a deep understanding of SaaS customer success operations, operating autonomously while influencing senior stakeholders to achieve measurable adoption outcomes.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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