Assistant Vice President of Operations in Dubois, Pennsylvania at Psychiatric Medical Care

Assistant Vice President of Operations

Location: DuBois, PA (East Campus)
Organization: Penn Highlands Healthcare

Position Summary

The Assistant Vice President (AVP) of Operations for the East Campus is responsible for leading the strategic, operational, and financial performance of Behavioral Health services across all product lines, including Commercial, Medicaid, and Medicare.

This role drives growth, operational excellence, and innovation, ensuring the organization maintains a competitive position in the market while meeting all contractual, clinical, and regulatory expectations. The AVP partners with executive leadership, clinical teams, and external stakeholders to deliver high-quality patient care and sustainable business outcomes.

Key Responsibilities

• Lead the development and execution of annual operating and strategic plans for Behavioral Health services
• Oversee financial performance, including budgeting, forecasting, and variance management
• Ensure achievement of contractual performance guarantees and operational targets
• Drive strategic growth initiatives in collaboration with Marketing, Product, and Sales teams
• Monitor service delivery to ensure compliance with organizational policies, regulatory standards, and accreditation requirements
• Ensure clinical and operational teams deliver efficient, high-quality care aligned with patient and community needs
• Build and maintain relationships with external partners, referral sources, and community stakeholders
• Provide leadership and oversight for East Campus operations, including staffing, recruitment, purchasing, and resource allocation
• Develop and implement business plans to support long-term growth and sustainability
• Collaborate with medical staff, leadership teams, and board members to align organizational priorities
• Oversee organizational structure, reporting relationships, and operational workflows
• Establish and maintain policies, procedures, and performance standards in accordance with organizational and board directives
• Manage financial resources to ensure effective use of funds and long-term organizational health
• Oversee facility operations, including asset management, maintenance, and capital planning
• Ensure continuous quality improvement initiatives to enhance patient care outcomes
• Represent the organization in external partnerships and community engagements
• Support governance activities, including board meetings, reporting, and strategic planning
• Perform additional duties as assigned

Why Join Penn Highlands Healthcare

• Opportunity to lead and shape Behavioral Health strategy across a growing organization
• Collaborative leadership environment
• Impact-driven role supporting patient care and community health
• Competitive compensation and benefits

Education:

• Bachelor’s degree in Business, Healthcare Administration, or a related field required
• Registered Nurse (RN) or Master’s degree in in Counseling or Social Work
• Master’s degree preferred

Experience

• Minimum of 10 years of leadership experience in healthcare operations
• At least 5 years of leadership experience in Behavioral Health services preferred
• Skills & Competencies
• Strong operational and financial management expertise
• Proven ability to lead large teams and drive organizational performance
• Strategic thinking and growth planning capabilities
• Excellent communication and relationship-building skills
• Knowledge of healthcare regulations, compliance, and accreditation standards
• Ability to manage multiple priorities in a fast-paced environment

Work Environment & Physical Requirements

• Primarily office-based role
• Occasional standing, walking, and light lifting (up to 15 pounds)
• Minimal physical demands beyond standard administrative function