Client Itinerary Specialist – Remote in Baltimore, Maryland at Destination Knot

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Help clients choose and book hotel accommodations

Provide details on amenities, pricing, and availability

Manage reservation changes and maintain accurate records

Communicate professionally via phone, email, and messaging

Strong communication and hospitality skills

Professional, detail-oriented, and self-motivated

Basic computer proficiency and reliable internet

Customer service or hospitality experience is a plus

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income-earning possibilities based on performance

Travel discounts and perks