Senior Key Account Manager in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Key Account Manager in United States.
This role sits at the intersection of strategic sales, healthcare innovation, and long-term customer partnership management within the diagnostics and life sciences industry. You will be responsible for developing and expanding high-value relationships with major healthcare systems and decision-makers, ensuring sustained business growth and customer success. Acting as a trusted advisor, you will shape multi-year account strategies that align clinical and operational needs with advanced diagnostic solutions. The position requires strong commercial acumen, executive-level communication skills, and the ability to influence across complex, matrixed organizations. You will collaborate closely with internal sales, service, and technical teams to deliver seamless customer experiences. This is a high-impact role where your work directly contributes to improving patient outcomes and advancing healthcare efficiency at scale.
- Develop and manage strategic relationships with C-suite executives and key stakeholders across health systems and integrated delivery networks
- Drive account growth by retaining existing business and identifying new opportunities within assigned portfolios
- Lead the creation and execution of multi-year strategic account plans aligned with customer goals and organizational priorities
- Collaborate cross-functionally with sales, service, finance, and technical teams to ensure successful solution delivery and customer satisfaction
- Analyze customer financial and operational needs to position diagnostic solutions that support business and clinical objectives
- Oversee account performance tracking, pipeline management, and regular business reviews with stakeholders
- Ensure successful implementation, onboarding, and ongoing support of solutions in coordination with service teams
- Escalate and resolve account issues proactively to maintain strong customer relationships and performance standards
- Bachelor’s degree with 5+ years of experience, or master’s degree with 3+ years of relevant professional experience
- Strong background in key account management, enterprise sales, or healthcare/diagnostics sales environments
- Proven ability to engage and influence senior executives and healthcare decision-makers
- Experience working with complex, long-cycle capital equipment or enterprise solution sales
- Strong business and financial acumen with the ability to align solutions to customer economic drivers
- Excellent communication, negotiation, and relationship-building skills
- Ability to work effectively in a matrixed, cross-functional environment
- Experience in account planning, pipeline management, and strategic business reviews
- Willingness to travel 50–75% of the time for client engagement and field activity
- Diagnostics industry experience is strongly preferred
- Competitive base salary ranging from $110,000 to $140,000
- On-target total compensation of $180,000 to $210,000 including sales incentive opportunities
- Comprehensive healthcare coverage including medical, dental, and vision insurance
- 401(k) retirement savings plan with company participation
- Paid time off and flexible remote work arrangement for eligible roles
- Performance-based incentives tied to individual sales achievements
- Career development opportunities within a global life sciences organization
- Exposure to high-impact healthcare innovation improving patient outcomes worldwide