Partner Services Advisor at Clicklease – West Valley City, Utah
About This Position
1. We Are A Happy Company:
At Clicklease, happiness is not just a byproduct; it's a fundamental value. Join a workplace where positivity and joy are cultivated, creating an environment where you can bring your best self to work every day.
2. We Celebrate Collective Intelligence:
We thrive on the brilliance of collaboration. Clicklease is a space where diverse minds come together, combining their intelligence to create solutions that matter. Your ideas are not just heard; they're celebrated.
3. We Practice Empathy:
Empathy isn't just a word in our dictionary; it's a daily practice. Join a team that values understanding and compassion. At Clicklease, we recognize the human side of business and foster a culture where empathy is a guiding principle.
4. We Listen & Learn:
Growth is a continuous journey at Clicklease. We believe in listening and learning from one another. Your insights and experiences contribute to our collective knowledge, making us stronger as a team.
At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. This is not just a statement; it's the driving force behind everything we do.
Compensation
$19–$21 per hour (USD)
ModalityFull-time, on-site role located in our West Valley, Utah office.
ScheduleMonday–Friday, 7:30 AM–4:30PM
What you’ll be doing- Supporting business partners by responding to inbound inquiries via phone, email, and internal systems.
- Resolving partner questions related to applications, funding status, account updates, and general platform use.
- Documenting interactions accurately in CRM and case management tools.
- Coordinating with internal teams to escalate and resolve complex partner issues.
- Maintaining a high level of professionalism and service quality in all partner interactions.
- Following established processes, compliance guidelines, and service-level expectations.
- 1+ year of experience in customer service, partner support, or call center environment.
- Ability to communicate clearly and professionally in written and verbal formats.
- Ability to work full-time on site during scheduled hours.
- Basic proficiency with computer systems, CRM tools, and office software.
- Experience supporting partners or clients in financial services or fintech.
- Experience working in a high-volume call or support environment.
- Familiarity with CRM or ticketing platforms.
Clicklease helps small businesses get the equipment they need to grow. We combine innovative financial technology with a people-first culture focused on collaboration, growth, and doing the right thing—for our partners, customers, and employees.
What We Offer (U.S.)- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Career growth and development opportunities
- Supportive, team-oriented work environment
**Clicklease only accepts resumes submitted in English**