Pre‑Sales & Functional Consultant - D365 BC at INFINITY GROUP HOLDINGS LIMITED – Royal Tunbridge Wells, England

PreSales & Functional Consultant - D365 BC

PreSales & Functional Consultant Remote with unlimited paid holiday!
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central. We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs. Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:We are looking for a mid-level PreSales & Functional Consultant to support the sale and delivery of our Business Central Quick solution to SMB customers.This is a hybrid role, combining presales support during the sales cycle with handson functional consultancy throughout project delivery. You will work closely with Sales during opportunity qualification and solution shaping, then stay engaged postsale to ensure customer requirements are successfully delivered using standard Business Central functionality.The role is ideal for someone with Dynamics 365 Business Central experience (or strong familiarity with financial ERP systems) who enjoys being embedded across the endtoend customer journey, from first conversation through to golive.What skills and working characteristics should this person have?

• Handson experience with Dynamics 365 Business Central or strong experience with another financial ERP platform
• Solid understanding of finance and accounting processes
• Experience working in a consultant, presales, or functional delivery role
• Comfortable engaging finance stakeholders (FDs, Finance Managers, Owners)
• Strong communication skills with the ability to balance commercial and functional conversations
• Experience working with SMB customers
• Desirable:
• Experience working within a Microsoft Partner environment
• Exposure to both presales and delivery phases of ERP projects
• Dynamics 365 Business Central or NAV certifications
• Experience implementing packaged or rapid deployment ERP solutions

As a PreSales Functional Consultant, youll be responsible for:

• Support SMB sales opportunities for the Business Central Quick offering, working closely with Sales throughout the opportunity lifecycle
• Lead structured discovery sessions focused on finance and core business processes, qualifying customer requirements and assessing fit against standard Business Central functionality
• Prepare and deliver valueled Business Central demonstrations tailored to SMB customers, clearly articulating the scope, benefits, and limitations of a packaged ERP solution
• Support the creation of proposals, estimates, and statements of work, and contribute to managing commercial and functional objections
• Ensure clear, accurate handovers from sales into project delivery and remain engaged postsale as the functional consultant
• Act as a functional consultant during implementation projects, leading requirements confirmation and fitgap workshops within Quick delivery parameters
• Configure Dynamics 365 Business Central to meet customer requirements, primarily across:
• Finance and accounting
• Basic inventory and operational processes (where applicable)
• Reporting and periodend processes
• Advise customers on best practice, standard processes, and effective system adoption
• Support UAT, data validation, golive readiness, and earlylife support
• Assist with user training and knowledge transfer to ensure successful customer outcomes
• Collaborate closely with Delivery and Technical teams to ensure projects are delivered efficiently and in line with agreed scope

Like the rest of the Infinity team, you'll benefit from:

• The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.
• Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
• Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
• A newly renovated office with a break-out area, decent coffee, and a pool table.
• Weekly company events (Think Bigger Friday with Drinks) and quarterly social events with your teams and company-wide affairs including our very own Illuminate Annual Awards Gala, Christmas Party, and summer fun. These are not obligatory but there are very few of us who dont want to be part of the fun and we include your partners too.

What are the next steps?

• Apply with your current resume or link to your LinkedIn profile directly on our careers page https://www.infinitygroup.co.uk/careers/
• Have a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have.
• 1st stage interview, usually via Teams.
• 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.