Community Health Worker (CHW) at Nevada Behavioral Health / NovumHealth – Reno, Nevada

Our Mission To create an organization that sets the standard of excellence in the compassionate treatment of behavioral health and addiction disorders.

Who are we? Since 2015, Nevada Behavioral Health Systems (NBH) has been providing mental health and substance abuse services to residents across Nevada. By collaborating with a diverse network of experienced behavioral healthcare providers, we have built a community-based care system that offers members personalized options tailored to their individual needs. In 2023, we rebranded as NovumHealth with the expansion of our services in Arizona, California, and Utah.

Position: Community Health Worker Schedule: 7:30am to 4pm (Monday through Friday) Location: Reno, NV Onsite (This role is not eligible for Remote or Hybrid) Starting Salary Range: $23 per hour The starting salary range for this role is a reasonable estimate, with a goal to pay a competitive market salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education and certification, skills, and internal pay equity.

Whats the role? Community Health Workers (CHWs) at NovumHealth are trusted members of the community who help individuals navigate challenges with mental health, substance use, and social barriers. CHWs meet people where they are, whether at home, in the community, or in recovery settings. Building trust, providing support, and connecting members with care and resources. If you have experience in behavioral health, peer support, or recovery communities, this role gives you the opportunity to make a direct impact by helping individuals access the services they need and overcome obstacles on their journey to wellness.

What youll do: Assessing the healthcare needs of individuals within the community and identifying gaps in care. Collaborating with healthcare providers, social service agencies, and community organizations to develop comprehensive care plans for patients. Assisting patients in navigating the healthcare system and accessing necessary services, such as medical appointments, specialist referrals, diagnostic tests, and community resources. Coordinating and scheduling appointments for patients with multiple healthcare providers to ensure continuity of care and optimal care coordination. Facilitating communication between patients, providers, and community partners. Monitoring patients' progress and adherence to care plans, providing support and education to promote self-management and prevention. Conducting home visits or outreach activities to assess patients' living conditions, social support systems, and adherence to treatment plans. Advocating for patients' needs and rights within the healthcare system and community. Documenting patient interactions, care plans, and progress notes in electronic health record and care management systems. Participating in interdisciplinary team meetings and case conferences to ensure effective coordination and collaboration with other healthcare professionals. Provide transportation, with personal vehicle, for members to appointments when needed (mileage is reimbursed). Additional duties as assigned. Building strong relationships with individuals and families to promote trust and reduce stigma.

What youll bring: Comprehensive knowledge of healthcare systems, community resources, and social services available to support patient care. Knowledge of behavioral health, substance use treatment, and community resources. Strong interpersonal and communication skills to establish rapport with patients, families, and healthcare providers. Excellent organizational and time management skills to manage multiple patients and coordinate care effectively. Ability to assess patient needs, develop individualized care plans, and evaluate outcomes. Proficiency in using electronic health records and care management software. Understanding of privacy regulations and compliance requirements related to patient information and data security. Compassionate and patient-centered approach to care, with a commitment to advocating for vulnerable populations. Problem-solving and critical thinking skills to address barriers to care and resolve complex situations. Cultural competence and sensitivity to diverse populations and their unique healthcare needs. Ability to work collaboratively in a team and maintain positive relationships with healthcare professionals and community partners.

What youll need to start: At least 1 year of experience in community health, behavioral health, peer support, or related roles. CHW Certification. CPR/First Aid (Or willingness to obtain). Must pass drug screening and background check in order to start employment with NovumHealth. Must have independent transportation vehicle to aid in transporting members (mileage reimbursed). Must be willing to receive vaccinations in accordance with hospital and state requirements.

What will make you stand out: At least 1 year of previous behavioral health experience. Bachelors degree in healthcare, social services, or related field preferred

What do we offer? Competitive Salary Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (Employee-paid) Optional supplemental Insurance Coverage Company paid access to Employee Assistance Programs (EAP) 401k Retirement Savings Plan Free Financial coaching and access to Credit Lines and Personal Loans through FinFit Preferred Auto, Home and Renters insurance through Allstate Employee Discounts through Corestream and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location

Additional information: At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location on a full-time basis without the need for current or future visa sponsorship. We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.