Behavioral Health Clinician at North Shore Community Health Inc – Salem, Massachusetts

This is a multi-site role supporting patients across Salem, Peabody, and Gloucester.

Opportunity Overview

Under the supervision of the Director of Behavioral Health, the Behavioral Health Provider is a Masters or Doctoral level licensed clinician providing integrated primary care/behavioral health services at North Shore Community Health. Pre-licensure clinicians are also welcome to apply, dependent upon availability of supervisors to support licensure.

The Organization

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:

• Comprehensive primary care
• Dental services
• Behavioral health care
• Care management
• Pharmacy services
• Substance use disorder treatment
• Nurse care management
• Insurance enrollment assistance

NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers and behavioral health team members within the Salem and Peabody School Districts.

As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the diversity of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, and loan forgiveness opportunities.

We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

Mission

North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People | Vibrant Communities

Values

Accountability

We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

Integrity

Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

Empathy

Empathy is a deep appreciation for another’s situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage

We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one’s behaviors, actions, and thoughts beyond one’s comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

Respect

NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

Commitment

NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

EEO Statement:

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Essential Duties and Responsibilities:

• Provide direct treatment to patients.
• Provide consultation to primary care staff pertaining to the behavioral health needs of their patients.
• Consult with primary care providers on an ongoing basis pertaining to the patient’s condition and the patient’s medical and behavioral health care plan and treatment goals
• Provide treatment for individuals of all ages and their families as needed. Modalities used include: brief treatment; diagnostic assessments; crisis intervention; crisis prevention and management (homelessness, detox, reporting suspected child and/or elder abuse, tenant issues).
• Provide case management; referral coordination, follow-up, and collaboration with area agencies; Develop and access community support services as needed.
• Provide education/information/assistance in obtaining access to long-term behavioral health care and other area human service agencies.
• Provide education on chronic disease management.
• Develop self-management goals as directed by the patient care team.
• Provide culturally competent support services for patients depending on individual needs and preferences.
• Identify barriers to care, problem solving and identifying solutions both within the health center and with other agencies as needed; provide patient support and advocacy; provide informal supportive counseling and encouragement; provide direct assistance with completion of forms and making appointments; provide all necessary follow up with patients; and, coordinate and/or provide interpreting for patient appointments within and outside of NSCH.
• Network/collaborate with community leaders, health care providers, community-based organizations, and others who contribute to the ongoing assessment of the health needs of this group of patients.

Required Skills and Abilities:

• Experience in community health care.
• Must have reliable transportation to travel between sites.
• Demonstrated strong communication skills with individuals and/or groups
• Spanish or Portuguese fluency preferred
• Experience working with an electronic health record, experience with Epic strongly preferred. Literacy in Microsoft Office applications (e.g., Excel and Word)
• Maintains strict adherence to the NSCH Confidentiality policy
• Incorporates NSCH values, principles, and mission statement into daily activities
• Complies with all NSCH personnel policies and procedures
• Strong analytical, problem-solving, planning, and prioritization skills
• Self-motivated and self-directed to work within a team and/or work independently
• Maintain CEUs as required by the state.
• Ability to complete NSCH required Compliance Training before the deadline.
• Ability to work one evening shift per week (until 7 pm)

Education & Experience

• LICSW, LMHC, LMFT, PhD, or PsyD strongly preferred.
• If pre-licensed LMHC, PsyD, PhD, (or LCSW), offer is contingent upon availability of a supervising clinician. It is expected that the pre-licensed clinician provide proof of licensure within 6 months of completing supervision hours and being eligible for the licensing exam.
• Four or more years of experience and training in a community health or mental health center setting; and/or related experience in health/human services and/or social services agency preferred but can mentor and train newer clinicians

Work Environment Conditions

• Potential exposure to infectious diseases
• This position operates in a professional, fast-paced, and collaborative environment.
• Regular interaction with colleagues, supervisors, and/or clients occurs in person, by phone, and via digital communication platforms.
• Standard office hours apply, with occasional flexibility required to meet deadlines, attend meetings, or respond to organizational needs.
• Work may require sitting or standing for extended periods, using computers and other standard office equipment.
• Employees are expected to follow all organizational policies and procedures, including those related to safety, confidentiality, and ethical conduct.

Physical Requirements

• Occasional lifting of materials (e.g., boxes, equipment) weighing up to 50 pounds
• Ability to sit or stand at a desk for extended periods, with consistent use of computers and telephones
• May be required to travel to multiple sites within a single day

As a health center, NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and pre-hire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy, please get in touch with the Human Resources Department at hr@nschi.org.

At North Shore Community Health, our commitment lies in fostering a diverse workforce. If you're enthusiastic about this position but feel that your previous experience is not fully aligned with the requirement in the job description, we still encourage you to apply! Your skills could be a great fit for this role or other opportunities within North Shore Community Health.

Living on the North Shore

With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England’s coastal charm just thirty minutes outside of Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene.

For Information Please Contact:

Talent Acquisition Department

North Shore Community Health

TalentAcquisition@nschi.org