Scheduling Assistant at Lahlouh – Blue Ash, Ohio

Lahlouh’s business model is built on solving end-to-end supply chain problems, not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities include:
• Sheet-fed offset print • Fulfillment / Distribution Logistics
• Dynamic digital print • Packaging Design
• Mailing • Marketing promotions
• Full-service bindery and assembly • Promotions
• Online Solutions

Position: Scheduling Assistant
Reports to: Vice President of Operations
FLSA Status: Non-Exempt
Department: Scheduling
Location/Shift: Blue Ash, OH / Split Shift

Essential Function: The Scheduling Assistant will work with Scheduling, Production Management, Sales Representative, Customer, and Production in a team environment to provide in-house support for client-based administrative functions. They serve as a key support role to the primary Production Scheduler and is responsible for assisting in maintaining accurate scheduling data, system updates, and production visibility across Offset Press/POD/Bindery/Finishing/Direct Mail/Assembly departments. Coordinating closely with Purchasing/Planning/Shipping and Fulfillment.

Job Duties and General Expectations:

• Works closely with the primary Scheduler to support daily scheduling operations and production planning activities
• Assist in maintaining accurate production schedules within the ERP/MIS system and scheduling boards
• Collaborate with Scheduler to implement system updates and adjustments that reflect real-time production conditions
• Support the documentation and communication of manual scheduling changes when operational adjustments are required
• Help ensure commitments made to sales and internal departments align with production capacity and established lead times
• Maintain consistent communication with Scheduler regarding schedule updates, priority changes, and potential conflicts
• Assist in monitoring production timelines and identifying risks that could impact delivery commitments
• Support the preparation and review of scheduling reports, daily metrics, and KPI’s related to production flow and lead times
• Provide an additional layer of oversight to help maintain scheduling accuracy and operational visibility
• Work collaboratively with internal departments to ensure alignment between scheduling priorities and operational execution
• Perform other duties as required

Requirements:

• Strong knowledge of MS Office Software and adapt to learning new programs (PACE, Veracore, etc.)
• Ability to prioritize daily workload with a strong sense of urgency in a fast-paced environment
• Dependable and self-driven and proactive in identifying issues
• Flexibility with schedule (may need to work late hours depending on production activity)
• High attention to detail and accuracy when updating systems and reports
• Positive, solution-oriented approach
• Excellent communication skills with ability to collaborate across departments

Position Specific Skills & Competencies:

• Working knowledge of PC platforms
• Working knowledge of applicable modules and reports of current MIS/ERP Solution(s)
• Working knowledge of Excel, Word, PDF Reader, computer navigation, internet browsing, etc.
• Ability to generate, interpret, and communicate operational reports and KPIs

Education:

• High school graduate/GED