Ad Quality Coordinator at Index Exchange – Toronto

About Index Exchange:Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.
We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.
What’s it like to work at Index?Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.
Are you ready to join the programmatic evolution?
What we’re looking for:Ad Quality Coordinator - Plays a key role in the ad registration process by reviewing advertisements and verifying that they meet the vigorous ad quality guidelines set out by Index Exchange. They are responsible for ensuring new campaigns are categorized and activated in a timely manner. They will be expected also to perform certain miscellaneous tasks and projects assigned to them by their manager. The Coordinator will be required to closely communicate with their manager and alert them to any schedule changes or inabilities to meet deadlines.
Here’s what you’ll be doing:

• Review advertisements to ensure compliance with Index Exchange policies and quality standards.
• Address sensitive content which may be graphic, violent or hateful, include offensive or derogatory language or other potentially distressing material.
• Categorize advertisements based on brand, industry and content groups.
• Update trackers, required applications & tools and keep internal stakeholders informed of new issues.
• Meet the required daily expectations.
• Additional projects and tasks supporting the Ad Quality team where required.
• Report any issues and system errors with the manager.
• Be available to work within rotating shifts (early morning and/or late night, weekends, long weekend/statutory holidays).
• Comfortably navigate various systems for campaign and site review, including but not limited to: Index internal systems, Salesforce, and Analytics platforms.

Here's what you need:

• Possesses excellent attention to detail.
• Exceptional verbal, written, and visual communication skills.
• Strong analytical and critical thinking skills.
• Proficient with MS Office (Excel and Word).

Salary: The base salary for this role is $42,000 per year. The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience.
Why you’ll love working here:

• Comprehensive health, dental, and vision plans for you and your dependents
• Paid time off, health days, and personal obligation days plus flexible work schedules
• Competitive retirement matching plans
• Equity packages
• Generous parental leave available to birthing, non-birthing, and adoptive parents
• Annual well-being allowance plus fitness discounts and group wellness activities
• Employee assistance program
• Mental health first aid program that provides an in-the-moment point of contact and reassurance
• One day of volunteer time off per year and a donation-matching program
• Bi-weekly town halls and regular community-led team events
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here

Equal employment opportunityAt Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.
Accessibility for applicants with disabilities Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.
If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
Index everywhere, Index anywhereOur corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review. Vacancy Status: This posting is for an existing vacancy.
#SF-1