Operations Manager at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Operations Manager in United States.

This role offers a leadership opportunity to oversee regional operations across multiple states, ensuring the delivery of high-quality services and operational excellence. You will manage financial performance, optimize processes, and drive productivity while fostering collaboration across client-facing teams. The position requires strategic oversight of resource planning, talent management, and workflow efficiency to meet production targets. You will analyze operational data to identify improvements, implement scalable solutions, and ensure compliance with policies and industry standards. This role also involves coaching and mentoring team members to build a strong internal talent pipeline. The ideal candidate thrives in a fast-paced environment, balances competing priorities, and delivers measurable impact on operational performance and customer satisfaction.

• Oversee regional operations, ensuring consistent product quality, adherence to SLAs, and operational efficiency.
• Analyze operational and financial metrics to identify opportunities for improvement and implement process enhancements.
• Manage P&L responsibilities, including cost analysis, budgeting, and financial planning support.
• Lead workforce planning, hiring, performance management, and employee development initiatives.
• Collaborate with internal stakeholders, including sales and underwriting teams, to support growth initiatives.
• Optimize offshore processes and operational workflows to enhance efficiency and scalability.
• Prepare and deliver management reports, track performance, and support decision-making with actionable insights.

• Bachelor’s degree or equivalent combination of education, training, and work experience.
• Minimum of 5 years of operations or supervisory experience in real estate or title insurance industries.
• Experience with commercial title examination processes.
• Strong analytical, problem-solving, and time management skills, with the ability to manage competing priorities.
• Exceptional written and verbal communication skills with strong interpersonal abilities.
• Knowledge of production planning, scheduling, quality control, and operational best practices.
• Preferred: Six Sigma and/or Project Management certification, title insurance license, advanced proficiency with M365 and industry-related software solutions.
• Detail-oriented and committed to delivering a superior customer experience.

• Competitive annual compensation ranging from $80,000 – $110,000, based on experience and location.
• Optional health, dental, vision, life, and disability insurance plans.
• Paid holidays, vacation, and sick leave.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan with matching options.
• Remote work flexibility with occasional in-market engagement as needed.