General Manager at Take Ten Tire – Ft. Smith, Oklahoma

Summary/Objective

The location manager “owns” their location, a critical role. The Location Manager is responsible for the day-to-day operations of the entire facility, ensuring everything is run in accordance with company policies and safety protocols, remains profitable, and acts as the liaison between management and the facility, as well as between employees and customers. An essential part of this position is creating an efficient, positive work environment and fostering good communication and strong business practices. This position will be hands-on and will work directly in the business.

Hours of operation are Monday through Friday, 7:30 a.m. to 5:30 p.m., and Saturday, 7:30 a.m. to noon.

Essential Functions

• Responsible for the profitability of the store’s operation.
• Advertising and promotions for the store’s operation.
• Hiring, training, supervising, evaluating, and disciplining all personnel at the location:
• Communicating effectively and leading all staff members.
• Working with the sales team to increase sales and regularly contact key accounts to maintain relationships.
• Ensure that facilities and equipment are kept clean, in proper working order, and free of hazardous conditions.
• Maintain the property and inventory efficiently.
• Monitor and coordinate inside sales activity for all products and services offered at the location.
• Follow the vendor-buying policy and analyze stocking levels and turnover.
• Accounts Payable/Receivable oversight, including correct billing, compliant collections, and communication.
• Verify the accuracy of credits issued and adjustments or concessions made.
• Analyze daily and monthly documents and reports for accuracy and make necessary corrections.
• Stay informed and advise management of issues and challenges, providing suggestions for improvement.
• Prepare regular reports to advise management on sales, product trends, and metrics.
• Provide superior customer service at all times.
• Make yourself available for and complete all required and additional training the Company offers.
• Perform other duties as required by management.
• At all times, adhere to company policies and legal regulations when conducting business.

Reasonable accommodations may enable individuals with disabilities to perform essential functions unless doing so would cause undue hardship to the company.

Knowledge and Skills

To perform the essential functions of this position successfully, an individual should have a broad knowledge of business and be knowledgeable and current in the products and services we sell. Requires strong communication skills, reporting capabilities, and the ability to work independently. Strong aptitude in Microsoft Office programs and computer applications in general.

Education and Work Experience

Must have at least 3 years of management experience, including responsibility for a P&L. Experience and proven knowledge of all types of tires, including heavy-duty and commercial tires, are highly valued. Prior experience in sales and strong connections in the tire industry in the Tulsa market are a plus.

Work Environment

This position is mobile, and it involves frequent time spent in the shop, at the sales counter, and face-to-face with customers in-store and at their place of business. It also involves occasional lifting over 70 pounds, walking, stooping, and bending, as well as significant time spent in front of a computer and on the phone.