Quality Assurance Supervisor at Jessie Lord Bakery, LLC – Torrance, California

About Jessie Lord Bakery, LLC

Since 1984, Jessie Lord Bakery has been baking some of the freshest, flakiest homestyle pies in the country. We take great pride in sourcing the high-quality ingredients that go into our pies, from the rich California dairy and eggs that make our cream and meringue pies so luscious, to the perfectly-ripe apples, peaches, cherries, and berries that we mix into our fruit pie fillings.

We pay close attention to every detail of the pie production process, from rolling to crimping, filling to baking, and we’re sticklers for quality control, especially the taste-testing part (we love the taste-testing part). Marrying old-fashioned technique and modern methods, we craft our from-scratch bakery pies with the same care as the ones we bake at home for our family, so that our pies are both deliciously authentic and affordable for your customers.

We offer complete lines of both frozen, unbaked and pre-baked, thaw and sell pies in sizes ranging from 6” to 12” that offer convenience to your in-store bakery. We’re also happy to work with you on private labeling and packaging, as well as fun new custom pie varieties unique to your brand.

It’s an honor to have our pies on your customers' tables, whether they’re enjoying a cozy family supper, get together with great friends, or unforgettable holiday feast.

Job Summary: The Quality and Food Safety Supervisor ensure products comply with food safety, regulatory (FDA/USDA), and quality standards by maintaining the food safety /GFSI programs, conducting audits, and managing compliance. The Quality Assurance Supervisor oversees the Quality Assurance Technicians, raw materials, sanitation effectiveness, and resolves non-conformance issues, often training staff on food safety and quality protocols. Key skills include leadership, training, auditing, and regulatory knowledge.

Key Responsibilities

• Food Safety Management Systems: Maintain HACCP, FSMA, SQF, FS22000, or other Global Food Safety Initiative (GFSI) certified programs.
• Compliance and Regulations: Ensure compliance with FDA, USDA, and local regulatory requirements.
• Quality Control & Audits: Monitor, test, hold, and release raw materials and finished products. Arrange and participate in internal audits.
• Preventive Action: Assist with investigating product complaints, identifying non-conformance issues, and implementing corrective actions (CAPA).
• Documentation & Records: Maintain detailed records of inspections, audits, and process control, food safety, and quality checks in both soft and hard copies.

Essential Job Functions

• Responsibilities as a Safe Quality Food ( SQF) practitioner
• Assist in maintaining the documents for the maintenance of the GFSI/ SQF system.
• Assists the company's quality systems and associated quality staff to develop and fortify continuous improvement of the firm’s food safety policies related to its quality training and safety program; its Standard Operating Procedures, Sanitation Operating Procedures, Food Safety Policies, and cGMPs.
• Perform detailed good manufacturing practices inspections and participate in corrective action meetings with the Quality Assurance Manager.
• Monitors and supervises the compliance of Standard Operating, Food Safety, and cGMP in the production areas, including makeup lines, equipment, and packaging.
• Knowledge and participation in mock recall and traceability exercises.
• Maintain and keep all Quality and Food Safety documentation in order, both electronically and in associated record binders and files.
• Take minute meeting notes during the food safety meetings.
• Trains, coaches, and develops and supervises quality assurance technicians.
• Responsible for keeping a schedule of employee hours and assignments, preventing overtime hours, and participating in maintaining the Quality Assurance Department budget.
• Monitors and verifies correct product codes are accurate on the finished products.
• Performs sanitation /hygiene inspections and enforces compliance of production areas, equipment, and food containers for cleanliness.
• Assist in troubleshooting quality and food safety-related issues.
• Overseeing established calibration, testing program, and maintaining records both electronically and physically.
• Assist in obtaining all raw material specifications and required regulatory documents.
• Investigate non-conforming materials and products.
• Performs food safety training program and ensures training of employees to adopt food safety practices and meet food and plant safety goals. Keeps a training matrix to track completed training for all associates.
• Oversees control of foreign material, including X-ray procedures, and holds and stops production for any material discovered with foreign material. Participate in root cause analysis.
• Performs various duties as required or directed by the Quality and Food Safety Manager

Food Safety Responsibilities

• Good Manufacturing Practices and Sanitation effectiveness verification, including pre-operation inspections.
• Report, assist, and communicate to the Quality and Food Safety Manager of any food safety issues they observe with their supervisor.
• Assist in performing Label verification activities (Ensure the accuracy of labels to ensure ingredient declarations are accurate and allergens in the formula are listed on the finished goods label.
• Reinforces GMP, SOP, and SSOP compliance throughout the facility.
• Follow all Good Manufacturing Practices and Pre-requisite programs.
• Follow and enforce all Good Manufacturing Practices
• Food Defense Team member
• Responsible for the validation and verification of the SQF System
• Communicate with the relevant staff their roles and responsibilities in the Safe Quality System.
• Coordinates and conducts management reviews of the SQF system.
• Take appropriate action to ensure the integrity of the Safe Quality Food System.

Qualifications

• Holds and maintains Food Safety, (HACCP), cGMP, and PCQI certifications
• Knowledge and understanding of Regulatory Compliance - USDA, FDA, HACCP, GMP, SSOP
• Bachelor of Science Degree in Food Science, Microbiology, Chemistry, or a combination of experience and education
• 3-5 years of supervisory experience in a food manufacturing facility
• Computer Skills required: Excel, Word, PowerPoint & Genesis

Physical Requirement

• Occasionally carry and/or lift 20 Lbs.
• Must be able to work in a loud environment.
• Ability to walk through production areas.
• Exposure to temperature change.
• Vision abilities include close, distance, peripheral, and depth perception.
• Wear proper footwear.
• Ability to use office equipment including computer monitors, keyboard, telephone.

Job Type: Full-time

Schedule: Available to work different shifts.

Back-up: Quality Assurance Manager

Supervisor: Quality Assurance Manager

FLSA Status: Non-Exempt