Human Resources Manager (Benefits) at ACH Child and Family Services – Fort Worth, Texas

Position Function:

The HR Manager is a key contributor to the Human Resources team, responsible for supporting and advancing organizational goals through effective people strategies and operational excellence. This role requires a well-rounded HR professional with strong experience in benefits administration and working knowledge across recruitment, employee relations, compliance, performance management, and compensation. The HR Manager plays a critical role in fostering a positive, compliant, and high-performing work environment while ensuring HR processes are efficient, employee-centered, and aligned with the organization’s mission.

Requirements:

Education: Bachelors degree in degree in Human Resources, Business Administration, Psychology, or a related field preferred.

Experience: Three to five years of experience in benefits administration or related HR functions . Experience working with HRIS systems and benefits platforms required. Working knowledge of applicable employment laws and regulations, including ACA, FMLA, ADA, Section 125, and workers’ compensation.

Functional:

• Strong communication, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Demonstrated ability to manage multiple priorities, maintain attention to detail, and work both independently and collaboratively.

Key Expectations/Responsibilities

Employee Relations, Compliance & Organizational Support

• Partner with HR team members to address employee concerns, including investigations, conflict resolution, and corrective actions.
• Provide guidance and coaching to supervisors and staff on HR-related matters.
• Ensure compliance with federal, state, and local employment laws and organizational policies.
• Support leave administration, accommodations, and workers’ compensation processes.

Talent Acquisition, Onboarding & Workforce Development

• Lead full-cycle recruitment efforts, including sourcing, screening, interviewing, and onboarding.
• Develop and implement strategies to attract, engage, and retain talent.
• Support the recruiter in formulating and approving candidate and employee offers.
• Oversee and support the organization’s intern program.

Benefits Compensation & Employee Experience

• Serve as the primary liaison with benefit vendors, brokers, retirement administrators, and payroll.
• Administer and monitor employee benefit programs, ensuring compliance and accuracy in reporting.
• Coordinate annual benefits enrollment and benefits-related events, including the benefits fair.
• Provide responsive support to employees regarding benefits and develop tools to enhance understanding of offerings.
• Audit benefits processes and reports to ensure accuracy and continuous improvement.
• Design and support employee wellness initiatives.
• Support and help operationalize the organization’s compensation model, including job classifications, pay grades, and salary adjustments.
• Partner with leadership to ensure compensation practices are equitable, competitive, and aligned with organizational philosophy and budget.
• Assist in compensation analysis, audits, and reporting to promote consistency and data integrity.

Performance Management & Training Support

• Support the performance management process and provide guidance to managers on performance-related matters.
• Coach leaders on effective feedback, documentation, and employee development strategies.

HR Operations, Data & Continuous Improvement

• Develop, update, and document standard operating procedures.
• Cross-train HR team members to ensure continuity of operations.
• Generate reports and analyze HR data to support decision-making and organizational insights.
• Support broader agency initiatives and continuous improvement efforts.

#ACH1

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

Education: Bachelors degree in degree in Human Resources, Business Administration, Psychology, or a related field preferred.

Experience: Three to five years of experience in benefits administration or related HR functions . Experience working with HRIS systems and benefits platforms required. Working knowledge of applicable employment laws and regulations, including ACA, FMLA, ADA, Section 125, and workers’ compensation.

Functional:

• Strong communication, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Demonstrated ability to manage multiple priorities, maintain attention to detail, and work both independently and collaboratively.