Medical Assistant / Patient Care Coordinator - Clinic Lead at ARC Health Partners – Mission, Kansas

Medical Assistant / Patient Care Coordinator - Clinic Lead
Location: Onsite - Mission, KS Clinic (In collaboration with the Lilac Center)
Employment Type: Full-Time, W-2 Employee, Non-Exempt

Hourly Rate: $23-25/hr
Schedule/Hours: Monday-Friday 8am-5pm (no nights or weekends!)

As a Medical Assistant / Patient Care Coordinator, you play a vital role in delivering high-quality patient care while supporting the daily operations of the clinic. This position blends hands-on clinical support, administrative coordination, and leadership presence to ensure a seamless and supportive patient experience.

You will work closely with patients throughout their care journey, assist with treatment support (including TMS services), and help maintain an organized, efficient clinic environment.

We’re seeking someone who is organized, compassionate, and thrives in a fast-paced healthcare setting. If you enjoy working directly with patients and being part of a collaborative care team, this role offers meaningful impact and growth opportunities.

Medical Assistant/Coordinator Responsibilities

• Greet and support patients throughout their visits with professionalism and empathy
• Assist with patient intake, documentation, and coordination of care
• Collect and manage patient payments, including setting up recurring payment plans
• Process new patient paperwork and ensure all required documentation is complete
• Maintain clinic inventory, order supplies, and ensure a clean, organized environment
• Schedule appointments and manage follow-ups efficiently
• Perform chart audits and support provider documentation
• Monitor and communicate patient concerns or feedback to clinical leadership
• Assist with TMS equipment setup and provide treatment support as needed (training provided)
• Support clinical flow to ensure smooth and timely patient sessions
• Serve as a resource for team members and assist with onboarding new staff
• Promote a positive, patient-centered clinic culture focused on compassion and teamwork

Compensation & Benefits (Full-Time Employees are eligible for):

• Competitive Hourly Rate: $23-25/hr
• 401(k) retirement plan with employer match
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents*
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses*
• Employer-paid life insurance and AD&D coverage*
• Employee Assistance Program (EAP) with confidential mental health and life support resources*
• Generous paid time off and additional paid holidays*
  *Indicates benefits available only to full-time W-2 Employees

Qualifications

• Completion of a Medical Assistant program, certification, or equivalent hands-on clinical experience preferred
• Prior experience in a healthcare, behavioral health, or medical office setting strongly preferred
• Strong organizational and communication skills
• Ability to multitask and remain calm in a patient-facing environment
• Comfortable using electronic health records (EHR) and payment systems
• Commitment to compassionate, patient-centered care

Preferred (Not Required)

• Bachelor’s degree in psychology, healthcare, or a related field
• Previous leadership, supervisory, or team lead experience

If you’re ready to join a team where your work makes a real difference — and where your growth is encouraged — we’d love to meet you.

Apply today and learn more about us at neurostimtms.com

About NeuroStim TMS Centers

NeuroStim TMS Centers is a growing network of outpatient mental health clinics specializing in evidence-based, noninvasive treatments for depression and other mood disorders. We focus on delivering high-quality Transcranial Magnetic Stimulation (TMS) and interventional psychiatric services to patients who have not found relief through traditional treatment approaches. Our team is made up of dedicated clinicians and professionals who value clinical excellence, collaboration, and patient-centered care.

We foster a professional, ethical, and inclusive work environment that encourages growth, learning, and innovation. As we continue to expand access to advanced mental health treatments, we are seeking mission-driven clinicians who are passionate about evidence-based care and want to be part of a collaborative, forward-thinking organization.

NeuroStim TMS Centers is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

NeuroStim TMS Centers is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

NeuroStim TMS Centers is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to careers@archealthpartners.com.