Site Service Travel Coordinator- $27.00/hour (starting rate) at SMS group Inc – Pittsburgh, Pennsylvania
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About This Position
Are you a logistics mastermind who thrives on making the complex look easy? At SMS Site Services (SSS), we don’t just book flights—we power the mobility of a specialized field workforce. We are looking for a Site Services Travel Coordinator to be the operational heartbeat of our travel program. $27.00/hour (starting rate)
You’ll be the architect of the SSS travel lifecycle, ensuring our field and service experts get where they need to be, safely and efficiently. This isn’t just about itineraries; it’s about governance, system optimization, and emergency mobilization. You will manage our corporate travel platform, negotiate with key vendors, and provide 24/7-style support for critical site visits and urgent mobilizations.
What we offer:
Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!
What you’ll do:
- Manage hotel vendor relationships for SMS Site Services; ensure bookings use SMS contract rates where available and observe price caps for non‑contract hotels
- Identify, recommend and finalize appropriate long-term leased accommodation (i.e. apartments, corporate housing, etc)
- Maintain all lease documents/contracts and provide analysis to ensure best practice cost savings
- Arrange travel for SMS and non‑SMS personnel required on site (e.g., external specialists, visiting partners) and ensure cost and invoicing treatment follows company policy
- Act as the point of contact for SSS travel‑related inquiries, providing guidance on policy and booking support
- Obtain required approvals from the appropriate disciplinary supervisor, project leader, or management for travel requests or expenses that exceed policy limits or constitute deviations
- Coordinate group itineraries (multi‑traveler bookings, project teams) and ensure consolidated invoicing or cost allocation as required
- Liaise with vendors to apply negotiated contract terms, obtain refunds or credits, and resolve booking disputes
- Support expense and credit card reconciliation and collaborate with Finance/Accounts Payable to ensure travel costs are processed per company requirements
- Serve as alternate travel booker for SMS group flights, car rental, and hotel bookings as assigned
- Provide backup to the Immigration Coordinator by preparing letters of invitation (LOI) and obtaining required approvals/signatures as assigned
What you'll need:
- High school diploma or equivalent required; some higher education preferred
- Previous training and 1+ years’ experience travel software highly desired
- Strong working knowledge of the travel industry
- Excellent verbal and written communication skills
- Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
- Excellent organizational skills and attention to detail
- Proficient with Microsoft Office Suite or related software
What we do:
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.
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Job Location
Job Location
This job is located in the Pittsburgh, Pennsylvania, 15212, United States region.