Senior Systems Engineer (Pre-Sales) in Shibuya at RSA Security USA LLC

RSA - Senior System Engineer (Pre-Sales)

RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.

For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.

Job Summary:

Provides technical expertise in support of pre-sales activities in the Security market. Focuses on RSA solutions. May assist in the development of responses to customer requests and proposals as required.

The Systems Engineer supports entire APJ North Region (Japan/South Korea/KongKong/Macau/Taiwan).

RSA solutions provide one of the industry’s most comprehensive end-to-end Identity and Access Management platform including extensive Governance and Lifecycle capabilities. Using a business-driven approach, RSA's solution integrates identity and access governance, provisioning, Multi-Factor and Passwordless Authentication, and single sign-on (SSO) in one platform. Whether on premise or in the cloud, the platform reduces risk and complexity, while improving security, visibility, and compliance.

PRINCIPAL DUTIES AND RESPONSIBILITIES

The Systems Engineer is responsible for providing exemplary technical support to the sales team focusing on both a territory and named enterprise accounts. The Systems Engineer in driving new business from prospective and existing customer accounts within their respective assigned territories, and meeting and/or exceeding the sales quotas to achieve revenue goals. This position will organize, plan, direct, and coordinate all aspects of the technical pre-sales engagement for prospective to ensure the technical win.

• Assists the sales team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.
• Develops relationships with the extended account team, partners, and customers in support of sales objectives. Engages and leverages corporate resources and personnel as appropriate. Strategizes and executes technical sales calls
• Configures and documents RSA software, hardware and service solutions to meet customer and sales objectives. Completes required presales documentation quickly and accurately.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
• Uses knowledge of competitive solutions to effectively address customer objections to RSA solutions.
• Proactively Drive Strategic and Enterprise account opportunities within key territory accounts.
• Working in conjunction with Sales, Marketing, and Product Manager to be the technical bridge between the customer and RSA to communicate relevant feedback and customer requirements.
• Take ownership of the technical relationship within our customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone.
• Support the regional sales team to ensure timely and successful closing of sales opportunities.
• Assist in planning and conducting meetings with customers and prospects.
• Ability to quickly learn, apply, and position technical knowledge related to company and competitor offerings.
• Presents and markets the design and value of proposed RSA solutions to customers, prospects, and other industry professionals. Participates in trade shows, seminar and other industry events.
• Be responsible for the technical win within your territory and accounts.

Experience and Qualifications:

• Ideally several years hands-on System Engineering background within a vendor orientated sales organization.
• Experienced with Identity Access Management/Governance solutions is highly desirable.
• Technical experience with databases, Linux, and network infrastructures is desired. Experience with Web, SOAP and REST APIs a plus.
• A Strong knowledge of Networking and Security infrastructure devices and applications is an advantage.
• Ability to work effectively with customer business and technical decision makers.
• Ability to be an effective customer advocate to Product Management and other internal resources.
• Excellent verbal, written and presentation communication skills.
• Strong commitment to customer satisfaction.
• Demonstrated capability to handle Proof of Concept (POC) and solution demonstrations.
• Technical degree or equivalent experience.

Communication Skills (Mandaory):

• Japanese (Native or Native level.
• Korean (Native or Native level)
• English (Business Level).

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.