Case Manager - Behavioral Health Team NFTA in Buffalo, New York at Endeavor Health

Make a Difference in Community Mental Health

Endeavor Health Services is seeking a dedicated and compassionate Behavioral Health Team Case Manager to join our team in partnership with the NFTA. In this role, you will serve as a specialized member of the treatment team, providing direct support to the people we serve by connecting them with essential community-based services outlined in their treatment plans.

This position works closely with mental health counselors to coordinate care, advocate for the needs of the people we serve, and monitor service delivery to ensure treatment and discharge plans are fully implemented. If you are passionate about empowering individuals on their path toward recovery and independence, we encourage you to apply.

• Meet with the people we serve in their homes and community settings to provide support and service coordination
• Connect the people we serve with providers and community-based resources identified in their treatment plans
• Advocate for the needs of the people we serve and help remove barriers to accessing care
• Collaborate closely with mental health counselors and treatment teams to ensure coordinated service delivery
• Monitor progress and ensure services outlined in treatment and discharge plans are implemented
• Identify crisis situations and provide appropriate intervention and support
• Maintain awareness of prescribed medications and potential side effects
• Participate in treatment team meetings and contribute to care planning
• Foster client independence through guidance, encouragement, and skill-building support

• Bachelor’s degree in Behavioral Science or a related field
• Minimum of 1 year of experience providing direct services
• At least 2 years of crisis intervention experience
• Strong knowledge of behavioral health needs and community resources
• Ability to work independently and as part of a multidisciplinary team
• Excellent communication, advocacy, and organizational skills
• Valid New York State driver’s license and reliable transportation required

Compensation

• Starting salary: $21.94 – $27.42/hour (based on experience and credentials)
• $2,500 sign-on bonus

Benefits

Endeavor Health Services offers a comprehensive benefits package, including:

• Medical, dental, and company-paid vision
• Company-paid life insurance, AD&D, and long-term disability
• Voluntary life, AD&D, and short-term disability options
• 401(k) with employer contribution
• Generous paid time off (vacation, sick time, and 10 paid holidays)
• Employee Assistance Program
• Discounted pet insurance
• PSLF eligibility and other student loan forgiveness opportunities

Why Join Endeavor?

You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.